I came on a research trip and stayed 3 nights. This is an old Spanish Colonial building that has a lot of character, has an interesting layout and the rooms were comfortable and well appointed. It is in a great location near the old center of town and within easy walking distance to the rivers. Staff was outstanding and attentive.

There were a few minor things - floors are old, wood and very creeky so the rooms can be a bit noisy at times. Breakfast was limited although the staff tried to help you as much as they could.

Over all it was a good choice for me.

The hotel public areas and rooms use Spanish colonial style, and the room was spacious. The hotel was 2 or 3 blocks from the main square, and the neighborhood had shops but was quiet at night. Breakfast was great, including choice of eggs.

This is a very nicely redone boutique hotel right in downtown Cuenca. Great character, incredible service, good free breakfasts but one large issue.

Concrete walls in an atrium format with creaking wooden floors on each level = you can hear everything from the kids running up and down the hall, people at breakfast etc.

Bottomline, if you are used to that level of noise etc. this is a great place with great people. If you value your sleep - probably better off looking somewhere else.

I read the reviews prior to my trip to Cuenca. I found the staff to be extremely hospitable and the breakfast that was included, was more than ample. My sister and I shared a room, and my other sister had room 308,which was beautiful.
The location was perfect and the restaurants a great find. There is a fabulous restaurant directly across the street which is a must during your stay.