I have stayed in Hotel Othello a number of times over the past 2 years, both on my own and with friends. As a solo female traveler I always feel safe and well taken care of there. They are good to their guests and the staff are honest and reliable. Recently I was forced to spend a night in Guayaquil due to flight problems. the staff of Hotel Othello were kind enough to pack up all my belongings for me and keep them in secure storage until I returned the next day. The hotel is not perfect but it is quaint and comfortable. The front rooms can be a little noisy in the daytime but at night are fine. The rooms on the back are much quieter.
The hotel has gone through some staff changes over the past year and all for the best. The standard of service has improved and they have built a good friendly team. They now have wireless internet in all the rooms which is a big plus!
Hotel Othello is great value and I always recommend it to friends and clients.

Staff were very helpful in making arrangements for my continued travel in Ecuador. The rooms are small, but clean and cozy. The Hotel is located near restaurants and the artesian market which makes souvenier shopping easy. Like many small hotels in Quito, there is no elevator, but staff happily carry your bags up the stairs, and make every effort to see to your comfort. A tasty breakfast is included with the room and other meals are also available. The owner of the hotel is French and the food definitely has a French influence. I especially liked the Quiche.

I should note that I didn't actually stay at this hotel. I just had breakfast there one morning, wherein we suffered some of the worst service imaginable in a place that claims to sell breakfast. This said, the hotel is on an extremely busy street; I suspect it would be extremely loud at night. It also looked a bit seedy. I wouldn't stay there.

Anyway, we're on the march, walking through Quito. Heading to see the national museum before a flight. We're getting hungry and we're short on time. It's nine o'clock, and this part of Quito is suffering a scheduled rolling blackout due to low hydroelectric dam levels. Most places aren't serving meals at the moment. We duck into the Othello because it's open, because it has what we want on the menu, and because they claim to be serving a full breakfast. Nice.

So my wife and I order three items off the menu; a bread basket, a fruit plate, and some french toast with bananas. Ten minutes pass, and then the waitress floats over to our table. She regrets to inform that the hotel is in fact out of fruit. This is quite a feat, considering the number of street vendors we've seen hawking fruit outside for next to nothing. But alas, the fruit plate is not to be. Oh well. We'll make do with the bread and french toast, thanks.

The bread eventually arrives, an uninspired cornocopia of baked goods that were clearly not baked this morning in the hotel, or anywhere nearby, or anytime recently. Some of it is clearly out of a cracker box. Oh well. We munch the dry croissants and mini-toasts, and await the main course.

We wait, and we wait. The national museum and the gold of the conquistadores is caught in traffic behind french toast.

Fifteen minutes pass, and I ask the waitress for the whereabouts of our french toast. She tells us that the unavailability of fruit has also rendered our french toast inviable, and has cancelled that order as well. Oh well, gringo, you were having so much fun waiting. Were you planning to tell us? Ah, but I told you a while ago there was no fruit. French toast without fruit is murder.

We have the grace to pay for the second hand bread basket, but we leave hungry and frustrated. We find breakfast elsewhere, and swear revenge on the Othello in the form of a TripAdvisor review.

Anyway, enjoy Quito; it's a wonderful city with some great hotels and awesome food. But don't patronize the Othello. There are much better places to stay and eat in this area.

Made reservation on line and paid a deposit. When we arrived they would not accept our deposit on line and tried to up the price of the room. Did not speak English. The rooms were stark and noisey. We decided to leave and go somewhere else, even though we lost the deposit we paid via the internet. Two blocks away is a nice hotel called the Windsor that is only $8 US dollars more and well worth the price. Would not recommend this place to anyone, especially since there are many options in the same area.