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The Secret Garden – reviews, photos

Calle Antepara E 4-60 los Rios | Sector San Blas, Quito, Ecuador
Hotel amenities
The Secret Garden
3.0 of 5 stars 83 Reviews
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83 reviews from our community

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Exeter, United Kingdom
Senior Contributor
33 reviews 33 reviews
Reviews in 19 cities Reviews in 19 cities
10 helpful votes 10 helpful votes
“Nice view shame about the showers”
4 of 5 stars Reviewed 24 January 2012
2
people found this review helpful

We stayed for a few days in Quito and were recommended this hostel. It is in the old town not really close to where the majority of the hostels are, so it is a taxi to get there (don't walk at night).
The hostel is a nice place with basic but clean rooms, the beds are comfy. The Showers are less delightful, and to get a warm shower you have to reduce the flow to barely more than a trickle.
The staff are mostly volunteers (as they call themselves but they do get free accomodation, food and drinks) and as a consequence there is a turnover. As you can imagine not everyone is cut out for customer care, but those that are really do stand out and provide an excellent service.
There is a large roof terrace serving drinks all day and breakfast from 7.30am till 10am. In the evenings you can sign up for the set meal (you need to do this before 5pm) or just mingle on the terrace, and at 11pm they close the bar and the terrace, which is an inconvenience if you are a smoker as there is no where else in the hostel to smoke.
The whole place has a backpacker feel and is a good meeting point/hub for travellers both long trip and short.
The only real problems are the left side of the hostel, D,E and F rooms. You have to climb 3 flights of stairs and through the computer room to get to the far side of the hostel (and then down again). This isn't an issue during the day but at night they lock the only fire escape for that side of the hostel, so if the unthinkable happened half the customers would be stuck with no means of escape, a potentially fatal oversight on the hostels part!
They also provide a taxi service, using taxi's they've 'vetted', the price however is greatly inflated charges, upto %50 more than a taxi you would hail off the street, and we hailed quite a few with not one issue. You just have to be smart and only hail yellow cabs.
All in all the place is fine, it has character and is comfortable, I would stay again knowing what I know, but we like peace and quiet and don't mind using taxis.

  • Stayed January 2012, travelled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Neil T T about The Secret Garden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo, Norway
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
“Possible one of the best hostels I've stayed at”
4 of 5 stars Reviewed 5 January 2012

Such a nice hostel in the old town of Quite. They have a great roof top terrace with amazing views over the town. This makes it a great place to meet new people and the atmosphere is relaxed and friendly. Staff very helpful.
They also have a beautiful place up at Cotopaxi. Value for money and a most-do! The people at Secret Garden in Quito will arrange your trip to Cotopaxi.
They also arrange spanish classes for you at the hostel.
The only negative thing is that the rooms can be a bit noisy. We had the room by the entrance door and people are coming and leaving at all times. That was a bit annoying. But beds are great!

  • Stayed April 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MissStine about The Secret Garden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brooklyn, New York
Senior Contributor
27 reviews 27 reviews
Reviews in 22 cities Reviews in 22 cities
11 helpful votes 11 helpful votes
“Classic backpacker hotel, well managed, great rooftop”
4 of 5 stars Reviewed 2 January 2012

Located in a quiet area in Old City on what looks like a peaceful block. Amazing rooftop restaurant/common area with spectacular views of the city and the mountains…people were always up there eating, hanging out, reading, etc. Rooms were clean, basic and comfortable and the shared showers and bathrooms were clean and well maintained (and great hot water too!). Definitely a hub for travelers, and many opportunities to sit in common areas (like the computer/wifi room) and share stories and tips. Close relationship with Carpe dm adventures which is located next door and while we didn’t take advantage of their tours (we were just passing through town), it was a convenient location to say the least. Definitely a good and safe home base, but don’t assume the city is as well. Take taxis everywhere and watch your back and your valuables when you are outside (we got robbed while in Quito - a bag was snatched while we were in La Mariscal). Management helped us with some robbery-related errands/annoyances as well which was much appreciated.

  • Stayed March 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Brandori about The Secret Garden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Top Contributor
78 reviews 78 reviews
Reviews in 35 cities Reviews in 35 cities
27 helpful votes 27 helpful votes
“Overpriced With A View”
3 of 5 stars Reviewed 19 December 2011
1
person found this review helpful

The hostel was in a good location. Close to a lot of major sites and good walking. The rooms were a little small but cozy. The beds were nice and comfortable. Plenty of blankets to keep warm. There was no hot water and the bathroom was a little dirty. The meals were tasty and the fires at night were great. Staff was friendly and always having fun. Travel agency onsite as well as a great trip to Cotopaxi. A good stay for a price

  • Stayed December 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Travelready7 about The Secret Garden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Barbara, California
1 review
1 helpful vote 1 helpful vote
“Great place to socialize and party!”
3 of 5 stars Reviewed 1 December 2011
1
person found this review helpful

The rooftop terrace is increcible and the meals offered are excellent. The acoustics of the hostel are a down side. If people are awake in the lounge, the whole hostel is awake (I was two floors down in B2 which even has a separate lounge and door to further separate it from the main hostel, but still the noise carried). If you are interested in being social and staying up all night this place is ideal.

Alos, in our group of 7 who stayed 4 nights in total, I think there was one hot shower and 4 luke warm showers... at best. The vibe is great if you want a party scene.

Room Tip: B2 or B1 would be best, bring ear plugs
See more room tips
  • Stayed November 2011, travelled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask TMS664 about The Secret Garden
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Additional Information about The Secret Garden

Calle Antepara E 4-60 los Rios | Sector San Blas, Quito, Ecuador
Price range (per night):* INR557 - 780

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The Secret Garden
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