Very welcoming and helpful staff, who understand the weary travellers needs. Beautiful renovated building with high ceilings and original wood and tile floors. Excellent breakfast and the most gorgeous courtyard to relax and suntan in.

The staff are very special and take care of every need. Very well spoken English. As well, they make sure that you are enjoying the best that Quito and Ecuador have to offer. Definitely highly recommended. I have stayed here 5 times over the past 3 months on my journeys throughout Ecuador. La Cartuja is my home away from home.

Stayed before and after our Galapagos trip with GAP.

Lady that runs it is very friendly and helpful. had 2 different rooms - 1 on the courtyard outside and 1 upstairs in the main building. The one upstairs was much bigger and more grand, but both were fine.

Streets outside don't feel the safest at night - but that is the same anywhere in quito I think. Hotel is secure with buzzer entry gate.

Free internet.

Friendly helpful welcome, everthing clean,comfy beds with spare blankets if cold.Nice to relax in garden after tiring journey.Will certainly stay there again.

I also, like some reviewers, stayed at this hotel for a GAP Adventures trip. The staff, particularly the hotel manager, are very helpful and very friendly. The hotel is clean, the beds are super comfortable and there is free internet (WIFI works in some rooms but not the ones that are farther away from the center of the complex). Bathrooms are pretty nice, although I did come from a hostel before this so I might have been easily impressed (was excited just to have consistent hot water). They have smaller double rooms (two twin beds in a standard size room) and very very spacious triple rooms (two double beds and a twin). Breakfast was standard (eggs, toast, coffee and tea, fruit juice and fruit).