Hotel Sebastian was recommended to us by a very experienced trip planner with 30 years' experience in Ecuador. The reviews were good, the photos and descriptions seemed of a very clean, well-maintained but slightly faded Grand Dame in the European style...and the price and proximity to the airport seemed to make sense as we would be transiting through Quito for at least 8 nights over a month of touring in Ecuador. Little did we know that Hotel Sebastian would be our "home" away from home...the staff knew us on sight at each return and always made us feel like they were taking extra special care of us; they stored our luggage when we downsized to smaller packs for the Amazon and the Galapagos and other destinations - even making arrangements to have our bag delivered to us when we accidentally loaded the wrong one with the wrong gear when we left for 5 days! Upon request, they set out coffee and a light breakfast for earlier than 7:00a.m. departures, and the breakfast buffet (with eggs cooked to order) was always good and plentiful, served in a cheerful windowed room with tablecloths and fresh flowers. The business center has several computers and a printer for guests' complimentary use and there is wifi in the rooms; bottled water is provided daily in the room and there is a small refrigerator. Though the bed is hard, it is very comfortable. The front desk staff was helpful in every way and though most spoke English they were patient with our practicing Spanish -- directing us on a map to a pharmacy/drugstore, optical, atm, cell phone store, restaurants (besides the one in the hotel), museums, etc. - all within easy walking from the hotel. Excellent and friendly service! Our compliments and thanks to Marcelo and Maria Belen at reception and Wilson, Victor, Rodolfo and others, the best bellmen ever! **Suggestions: Visit the Tourist Office and Craft Shop nearby on Reina Victoria; great pizza at Al Horno Pizzeria just out the front door and left across the small plaza/park!!
Room Tip: The higher floors 4-7 may be a little quieter as higher above the street. The corner suites are spa...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC