My family and I had a 3 night stay at the Radisson Quito in January. Overall, it is a very good business style hotel, although I didnt see too many "business types" on my visit. The rooms are very large- we had a two bedroom suite, with 2 bathrooms, and a huge jacuzzi style tub. It accommodated my family perfectly! NIce privacy and plenty of space to unpack. There are handsome large crown moldings on the ceilings. We enjoyed the candy on our pillows at night, plenty of complementary bottled water and welcome snacks. It is in a very nice location with some good restaurants nearby. The bellhops were very helpful and accommodating with our luggage. We also had an issue that we were locked out of our safe. No problem! Someone was up taking care of the situation in minutes, BRAVO! The room was clean, and nice flat screen tvs were in our room. The lobby was decorated for Christmas when we got there, and afterward, a giant gorgeous display of red roses. The front desk was very helpful in securing dinner reservations and transportation. Our stay included the buffet breakfast, which was very good. Plenty of fresh fruits, rolls, smoked salmon, cheeses, cereals, and lovely fresh juices. There was someone to make omelets and eggs. Nice!
The only negative thing I would offer about this hotel was that the rooms looked a little tired. I am not sure how old the hotel is but the room could be spruced up a bit. The furniture had chips in it and the carpet could be replaced. Overall, though, I think that this is a very good place to stay in the new part of Quito and I would recommend it.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
6 February 2012
Dear Guest
Receive a warm greeting from the Radisson Royal Quito Hotel and staff. I am writing to thank you for preferring our services during your visit to our city. You suggestions and recommendations are always very important for us; it helps us to improve our service and quality to make your stay as comfortable as possible. Also, for future remodeling of the hotel we will improve the exterior image of the hotel.
Your positive reviews will be informed to the staff that is part of the Radisson Royal Quito Hotel family to incentive good attitudes, quality and service. It is pride to know that our guests are satisfied with our service.
We hope to see you again when your travel bring you back to the city.
Sincerely
Carolina Chavez
Guest Service Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC