Staff very helpful. Rooms really spacious, bed very large and comfy. Gorgeous bathroom suite. Restaurants good, especially the steak restaurant. The icing on the cake was the huge nicely dressed Christmas tree in the centre of the entrance hall.

The hotel had the most beautiful floral displays, mainly roses, and all the ladies were given a rose on arrival.

We spent 4 nights in the Quito Marriott in January prior to a Galapagos cruise. The hotel is immaculately clean and very luxurious. The lobby and public areas were wonderful, and filled with gorgeous arrangements of roses, which are grown in abundance outside Quito.
Our room was huge and very comfortable, just like a 5 star American hotel room. The service was excellent, and the staff at the reception desk already knew us by name the morning after we checked in. The only thing that might discourage one from staying there is that it is a very American hotel, and does not really reflect much Ecuadoran culture. It also is a bit far from the old town of Quito, so you have to take a taxi to see most of the sights. They will arrange tours for you through the concierge at the hotel, but we found that their price was much higher than we paid hiring a driver on our own to take us out of Quito to go touring.
The hotel restaurants had very good food--surprisingly good for hotel restaurants, in our opinion.
In terms of value, we were booked into the hotel as part of a package put together for us by Galapagosislands.com, so I don't really know what it would cost booked alone, but we felt that we got a very good deal for the package, even though we added extra nights in Quito.

All of the comforts of home with excellent service. Our room was very nice and comfortable, and after 8 days out of touch it was nice to be pampered a bit. Great service by the hotel and transport. Very comfortable "low risk" option if you are looking for a north american style hotel.

From the minute we arrived, we lacked nothing. Service was amazing, food was great and accomodations were exceptional. We weren't sure what transportation we should use. The doorman provided us with a private driver who was nothing short of incredible. His knowledge of Quito and the surrounding areas was excellant. His name is Marcelo Martinez and he will give you the kind of service and tour that is second to none. Ask for him when you stay here and you will not be sorry. I know that when my wife and I return to Quito, we will stay here and Marcelo will be our driver! The money spent is worth it. Quito is an amazing city and the JW Marriottt is where you'll want to stay.