We stayed at the Holiday Inn because most other hotels in Quito were fully booked. This is a business hotel, service is all business and one can not expect any personal touch to it. During our stay, we did not see much tourists, mostly business people.
The room is somewhat clean, but did see some hair on the bed. For the price we paid, I did not think it matched up to the value. Breakfast is the same every day, after the 2nd day, we were ready to venture into the neighborhood to try something new. BTW, there is a bakery down the street from the hotel, selling really good sandwich, and the service at the Bakery is superb, all the locals go there. (once step out of the hotel, turn right, go down the street, walk about 3 or 4 blocks, the Bakery is on your left hand corner). The neighborhood around the hotel is fairly safe, but people in Quito don't normally walk out at night time, so take a cab if you want to go somewhere, even its just a few blocks away.

Although the hotel was OK- my room es close to a hotel personnel only room, which did not sleep at night. The person in that room vaccummed around midnight and I could hear everything he would say too.

This hotel was much better than I had expected. Inside, the hotel is clean and very nicely presented and the Front Desk staff were very helpful and friendly. The rooms were clean, modern, well sized and very comfortable. The hotel has a gym and free internet in the rooms and in the lobby. The breakfast buffet was good with both hot and cold options and fresh juice available. There are a number of restaurant and take-away options nearby and the hotel isn't too far from the airport or the Old Town. This hotel is definitely a nice option.

bit expensive for HI Express but nice rooms with great service and respectable breakfast

good choice if you get a competitive rate