Hotel Bonaparte in Mar de Plata is a small hotel located in a residential area surrounded by hundred year old trees.
The staff is friendly and helpful. I will stay here next time I am in Santiago.

I stayed at the Hotel Bonaparte for 2 nights at the end of a 16 day trip to Chile which included Patagonia and Atacama. The hotel room was small to average sized but clean and comfortable. A 15- 20 minute walk to the closest subway. The breakfast was average and the neighborhood residential. However, the hotel staff was exceptional. I lost my camera at the main postal office in Plaza de Armas and while retracing my steps was somehow able to gauge (through my broken Spanish) that some good samaritan had found it and had left his information with the postal office employees. I called the hotel from the post office as I did not completely understand what was going on and the gentleman at the front desk at Hotel Bonaparte (Rodrigo) not only spoke to the security guard at the post office for me and helped translate but also offered to go and get my camera for me which by this time was at a completely different location in Santiago. He did so successfully and when I got back to the hotel that day from my touring of Santiago I had a meagre USD$8 receipt for the cost of the cab which he took to get my camera (which I had already authorized him to do). I was flying back to the US that evening and the photos from my entire trip were on that camera so needless to say I was thrilled. Unfortunately I was not able to thank Rodrigo face to face as he had left for the day but this service like this makes places like the Hotel Bonaparte exceptional!

We had a nice stay at Hotel Bonaparte! It is in a great location in Providencia- about a 15 minute walk to the subway. The staff was always ready to help us with whatever we needed, but they were a little too determined to ensure we had received the wake-up calls we requested. Also, there was one day we only had a couple of towels and the hair dryer would die after a couple of minutes. Don't plan on swimming laps in the pool- it is really more of a fountain. The computers with Internet access were very helpful. Overall, this hotel is a good value in a great location.

We stayed here at the Bonaparte several times over the course of two years without incident. This review would have been one of my most positive experiences in Chilean hotels, THAT IS until $600.00usd was taken from my room. The group of interchange students I am in charge of never lost more than a few small items, Maybe lost or misplaced since college students may be proned to pack in a hurry, its likely those items were never on the plane from the USA. The staff at the Bonaparte were usually a profesional , attentive staff, superb in many ways which made it more difficult to accept that the money was taken in the first place. The Carabineros (police) arrived quickly to take my statement and were professional, even though they stated that I would never get it back unless someone admitted to stealing it..
The hotel manager on the other hand was not so courteous nor was he remotely helpful, as he tried to convince me that I never had six hundred dollars, and that if I did have $600.00 why was it not hidden or placed in the safe box! He then became more agitated after I insisted someone on his staff took the money, OBVIOUSLY I didnt have the money any longer and its no longer in my room, he again tried placing the blame and responsibility on me. This childish blame the victim tactic is common in Chile and possibly elsewhere in South America. He never brought the two room cleaners to talk to the carabineros nor would he consider they might steal, instead he maintained his diversion and denial. If you feel like gambling and you want a well located, clean hotel with an enormous international breakfast buffet this is for you, just be prepared to pay more than you expected! Needless to say our group will not return.