I would probably give it a 3 1/2, I would not classify it as very good, but average is maybe a bit too low. Stayed here 2 nights. I reserved a single room but the room I got seemed large enough to serve as a double which was nice. It did not have an ac, although I did not really need it (but was close to). Sleeping with open windows was not an option as the road noise would have kept me awake. One side of the hotel borders on a very busy road and my room was on that side of the hotel. The impression that the hotel is located in a quiet residential area is partially true I would say.

Wireless worked, breakfast was decent. They claim to have a gym, but when I asked they said it was closed. Most of the check-in personnel spoke English and were friendly. Had dinner here one night, which was ok, but probably not as good as any other restaurant at a similar price level. Subway station Losleones is walking distance (5 mins or so) which makes it a convenient location.

As I do not know any other hotels I would recommend it, but not with complete conviction.

To get to the hotel from the airport I booked a group shuttle upon arrival (just after you collect your bags) at the transvip counter for USD 12, 1/2 the price or less compared to an individual taxi. I had to wait maybe 10 mins before it left, but it was very comfortable and would recommend using this if you are a single traveller. To go to the international bus station I took the subway to Uni de Santiago and walked to the terminal (takes approx 30 mins in total).

We really enjoyed our stay at Los Espanoles. It has a warm, friendly atmosphere, with a good restaurant, great staff and a 'home away from home' feeling. The area it is located in is very pretty, there is a park across the street, and we always felt safe when we went out, even at night.
It is a small boutique hotel, there are no elevators that I saw, but there is always someone to carry your luggage upstairs if you are on the 2nd floor. Our friends had a room with a balcony which was very enjoyable to sit and relax. The rooms are big, with plenty of room for luggage.
And, as Bewt Western advertises - the wifi was free which was a real plus for us having been at sea for 2 weeks prior with very expensive wifi services.

You won't go wrong if you stay at this terrific hotel. The reception staff speak excellent English ( a big bonus in a very predominantly Spanish speaking country ) Everything about Los Espanoles is good ! Rooms are large, very clean, Breakfast perfect, Dinners were delicious.Kitchen staff were quite incredible.... Isobel ( I think that was her name ) became a friend and we were only there 4 nights ! Reception staff were so helpful, it was a real pleasure staying there. If we are ever in Santiago again, this is were we would stay without any hesitation. Do yourself a favour and book your stay with total confidence. Santiago is a magnificent city, full of grand buildings and parks. It is a very affluent city - people there are friendly.

Stayed two nights in late November, 2010. The hotel is smallish and very nice in many ways. Front desk staff are excellent and very patient with guest requests. Hotel is spotless with plenty of maintenance staff. The location couldn't be any better, just across the river from Providencia with all its shopping and restaurants while the hotel's location is in a quiet, residential neighborhood.
I reserved a single room and that is what I got. Very small with no place to sit except the bed. While the bed was comfortable, the room was opposite the restaurant kitchen with lots of banging, clanging and talking going on. The view was of a wall and while outside it was a beautiful late spring day, inside the room was dark and dreary.
I know the hotel has much nicer rooms than I got so if you get one, this is an excellent place to stay.