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Orchard Parksuites Serviced Residence by Far East Hospitality – reviews, photos

4.0 of 5
11 Orchard Turn, Singapore 238800, Singapore
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Orchard Parksuites Serviced Residence by Far East Hospitality
4.0 of 5 stars 51 Reviews
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51 reviews from our community

What travellers say about this Speciality lodging
  • Mrt station(4)
  • Bedroom apartment(3)
  • Swimming pool(3)
Traveller rating
    19
    23
    7
    1
    1
Only show reviews for Family (22) | Couples (2) | Business (9)
Date Rating
Singapore, Singapore
Senior Contributor
23 reviews 23 reviews
Reviews in 12 cities Reviews in 12 cities
23 helpful votes 23 helpful votes
“Great location and service but a little tired in places”
4 of 5 stars Reviewed 25 November 2011
3
people found this review helpful

I have just finished a twelve month stay at Parksuites and have many fond memories.

The location is perfect. Just behind Orchard Road with all that's on offer there, but also within 50 metres of the MRT station which gives easy access to just about anywhere. That's a big bonus given the heat and humidity as getting around on foot can be quite draining.

It's difficult to fault the staff. Without exception they were polite and helpful. A special mention to Freda on the front desk who always had a smile for us and nothing was too much trouble.

Unlike many serviced apartments they serve a breakfast on weekdays which is a great bonus when dashing off to work. Decent choice and quality at all times.

Facilities are acceptable but not 5 star. The pool is a good size although with limited sun beds. The gym is small and could do with a bit more equipment. A constant frustration for me was that there was just one treadmill with loads of guests trying to use it.

The rooms are a bit dated and tired. This was the biggest downside for me. Perfectly comfortable and serviced daily (not Sundays and public holidays) but just a bit dark and drab. The building is almost 20 years old I think and compared to more modern counterparts, is showing its age.

All things considered this is a great choice for central Singapore, particularly if on business and needing the benefit of serviced accommodation.

  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask IanandPaula about Orchard Parksuites Serviced Residence by Far East Hospitality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jasminechen, Guest Service Officer at Orchard Parksuites Serviced Residence by Far East Hospitality, responded to this review
4 February 2012
Dear lanandPaula,

We thank you for your positive feedback of Orchard Parksuites and are glad that you have enjoyed your stay with us! You will be pleased to know that your feedback is greatly valued, and our gymnasium has been upgraded with more treadmills and modern equipment for all our guests.

Additionally, there are still plans to continue to further refresh our rooms to bring it up to date.

Once again, we thank you for your continued support of Orchard Parksuites and look forward to hosting you again.

Warmest regards,
Jason Lin
Guest Service Officer on behalf of the Management
Orchard Parksuites
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Delhi
1 review
1 helpful vote 1 helpful vote
“Home Away From Home!”
5 of 5 stars Reviewed 1 November 2011
1
person found this review helpful

My wife and me stayed at Orchard Parksuites for 6 months last year on a business assignment to Singapore. It truely was our home away from home! The location is fantastic - stone throw's away from Orchard Road, Orchard MRT is walking distance and all the malls like ION, Wisma Atria etc. are just 5 min away. The staff is courteous and the service is great. Maintainence is prompt to respond to any issues. Daily breakfast is good too. Highly recommended for short/long term stay in Singapore.

  • Stayed December 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Anurag28 about Orchard Parksuites Serviced Residence by Far East Hospitality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jasminechen, Manager at Orchard Parksuites Serviced Residence by Far East Hospitality, responded to this review
25 November 2011
Dear Anurag28

We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service.

Once again, thank you for your valued patronage. From all of us at Orchard Parksuites, we look forward to welcoming you again.

Warmest regards,
Jasmine Chen
Residence Manager
Orchard Parksuites
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Perth
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Reasonable Hotel - Close to MRT Station”
3 of 5 stars Reviewed 21 October 2011
2
people found this review helpful

This place is really well located. The MRT is about 50 metres away and there is plenty of crazy shopping malls around being so close to Orchard Road. The rooms have reasonable space but I would have to say the place is a little run down. I was expecting a washing machine in our kitchen but there wasn't one which was disappointing because I hate doing 4 loads of washing when I get back from holidays. The pool area is nice and they do have tennis courts but being so humid we didn't use them. Also with the breakfast a lot of people load their plate up with pastries for later on and take them away. Breakfast is also fairly basic. We only had views of the Ion shopping mall across from us. Nothing special about this place to make us want to stay again.

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  • Stayed October 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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jasminechen, Manager at Orchard Parksuites Serviced Residence by Far East Hospitality, responded to this review
25 November 2011
Dear Portfino

Thank you for staying with us at Orchard Parksuites and taking time to share your feedback with us. We noted your comments on our residence and regret that we fall short of your expectation. We noted the age of our building and have some ongoing enhancement plans in place. We also noted your comments on the availability of a washer in the apartment as well as breakfast quality. We will work on these areas to further improve on our product and service.

Once again, thank you for your feedback as it is important in our journey of continuous improvements. We look forward to welcome you again and have another opportunity to serve you better.

Warmest regards,
Jasmine Chen
Residence Manager
Orchard Parksuites
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Adelaide, Australia
Senior Contributor
23 reviews 23 reviews
Reviews in 9 cities Reviews in 9 cities
41 helpful votes 41 helpful votes
“Orchard Parksuites, Orchard Turn, Singapore - fabulous”
5 of 5 stars Reviewed 8 August 2011
2
people found this review helpful

We have just returned from a week in Singapore - we chose the Orchard Park Suites on the advisement of the property manager and were more than happy with the choice. We were given a room on the 22nd floor and had fantastic views toward the harbour, where the new Marina Sands is. We were 2 steps from the new Ion building and 4 steps from Orchard Road. The apartment was fantastic. We had 6 adults & one baby so had a 3 bedroom apartment. The main bedroom had an ensuite with the remaining adults sharing a bathroom. Obviously also a kitchen. We had a basket of goodies on arrival. There was housekeeping everyday which was fabulous - no cleaning or making beds, just what you need on a holiday. Breakfast was included in the price which was an added bonus. We could cook if we wanted to but who would be bothered with all the cheap meals on offer in the nearby shopping centres. There was a beautiful pool which included a spa and wading end for the kids. Concierge arranged any transport we needed. We had complimentary pick up at the airport which was excellent. Much much better than staying in a hotel, we had room to move, rooms to go to when we got sick of each other and needed time out, room for the baby to have naps, it was just great. We would stay there again in a heartbeat and I have recommended to my friends too.
They have a website - Just search Far East Apartments. They manage a number of properties and are happy to advise if you aren't sure. The prices are very good, probably on par with some of the hotels, the advantage being there is more room in an apartment and of course bedrooms and living rooms separate.

Room Tip: I think it is covered in my review.
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  • Stayed July 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask aussieannAdelaide about Orchard Parksuites Serviced Residence by Far East Hospitality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jasminechen, Manager at Orchard Parksuites Serviced Residence by Far East Hospitality, responded to this review
17 August 2011
G'day Ann,

Greetings from Orchard Parksuites.

We thank you for taking the time to write this review to compliment Orchard Parksuites.

We look forward to welcoming you to Orchard Parksuites on your next visit. . Hope to have you back with us soon.
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Singapore, Singapore
Senior Contributor
34 reviews 34 reviews
Reviews in 22 cities Reviews in 22 cities
57 helpful votes 57 helpful votes
“Great location, comfortable stay”
4 of 5 stars Reviewed 4 August 2011
2
people found this review helpful

I stayed here for one month during my relocation to Singapore.

APARTMENT:
I had a loft-style one bedroom apartment at the back of the property. The apartment was on a raised level and had a view onto the street facing a bus stop so there was not much of the privacy. There were only stairs to access the apartment so bear this in mind if you have heavy luggage.

Being a loft style, there are two levels: small toilet, small kitchenette and living/dining area on the lower level, and the bedroom and bathroom on the upper level. It seemed fun at first but was soon getting inconvenient as I had to go up and down the stairs many times.

I did not cook at all during my stay so cannot comment on the kitchen equipments but it had everything that one would need (fridge, microwave, etc.)

The furniture was basic. There were two flat TV's with cable channels on each level. There was also an iPod/iPhone dock station with alarm on the bedside table. No DVD-player or other audio player. Internet access was wireless and sometimes slow.

The bathroom had separate shower and bathtub. The bed was comfortable.

Being facing a main road and a bus stop, it was noisy at times.

POOL:
There was a lap pool and a waddle pool at the end of it. The pool, poolside chairs and the ground were basic. There were not many people in the pool.

FACILITIES:
There was also a laundry room with separate washers and dryers. Washing powder was provided.

MEALS:
Breakfast during weekdays and high-tea at weekends were included. The selection was basic and became repetitive after a while. Hot food at breakfast time was rarely available when it opened. There was also a shortage of fruits!

LOCATION:
It is in a prime location being right behind ION Orchard and other shopping malls. This meant just crossing the road to access Orchard MRT and food courts. The shopping gets tired very quickly if you are not a brand person. I can get much cheaper even for brands in Tokyo!

STAFF:
Most of the staff were friendly and helpful, although the service could be slow at time. There was one instance where I could not access my voice mail in the evening and the front desk person could not help me but did not bother too much either by telling me to wait until the morning. Great if it was an urgent voice message!

Overall, I think the great location made up for the other average areas of this property. It is a good place to stay if you are not paying for it yourself as it is expensive.

  • Stayed July 2011, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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jasminechen, Manager at Orchard Parksuites Serviced Residence by Far East Hospitality, responded to this review
17 August 2011
Dear Valued Guest,

Thank you for your feedback on Orchard Parksuites Serviced Residence. We glad you enjoyed the ultimate location in Orchard Road.

We have recently refurbished our apartments to ensure our products are constantly refreshed to provide our guests with a better experience.

Once again, thank you for your feedback and we look forward to welcoming you to Orchard Parksuites again.

Deputy Residence Manager
Sabrina Shi
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Additional Information about Orchard Parksuites Serviced Residence by Far East Hospitality

11 Orchard Turn, Singapore 238800, Singapore
Price range (per night):* INR19,155 - 36,014

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