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Santa Grand Hotel West Coast – reviews, photos

428 Pasir Panjang Road, Singapore 118769, Singapore
Hotel amenities
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30% off room rate
Santa Grand Hotel West Coast
Ranked #232 of 265 hotels in Singapore
2.5 of 5 stars 10 Reviews
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10 reviews from our community

    Trip type
Traveller rating
    0
    2
    4
    2
    2
Date Rating
New Delhi
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
“A tiny but clean hotel”
3 of 5 stars Reviewed 5 February 2011
2
people found this review helpful

Stayed here for 2 days as this hotel was near to my place of work. Rooms were of very small size but quite clean. Washroom was tiny in size but well sanitized. Staff was courteous and they didn't charged me for extended stay.

In breakfast only some bread, jam, fruits & coffee was available as their is no restaurant in this hotel. Not many restaurants are located nearby but one can try delicious Egg Paratha at "The Cheese Prata Shop".

This hotel is conveniently located and one can catch a bus from the nearby Bus stop for Clementi MRT station (or recently opened Haw Par Villa MRT station) and travel all across Singapore. Still, its too far from "Little India" which is an Indians delight.

I recommend this hotel to budget travelers, backpackers.

  • Stayed April 2010, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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An Agoda Traveller
“Good location, clean hotel”
4 of 5 stars Reviewed 23 January 2010
3
people found this review helpful

  • Liked
  • Disliked
  • Tips/Secrets
  • Stayed January 2010, travelled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
An Agoda Traveller
“Nice Cosy Small Hotel”
4 of 5 stars Reviewed 11 January 2010
3
people found this review helpful

  • Liked
  • Disliked
  • Tips/Secrets
  • Stayed January 2010
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Australia
1 review
5 helpful votes 5 helpful votes
“Good facilities but technical problems & noisy”
2 of 5 stars Reviewed 2 January 2007
5
people found this review helpful

Reasonably priced. Good facilities - DVD player, wireless network accessible across the building, fridge, kettle, sheets changed daily. Budget hotels normally do not provide any of these, but these are the bonuses provided by Santa Grand.

However, wireless network was unreliable. The place was under some form of renovation in Sept 06 and drilling took place as early as 9am even on Saturdays!

Customer service was decent in Sept 06, but seemed to have deteriorated toward the end of the year. Called to book a room in Dec 06 and guess what I got? Read conversation below:

Santa: "CAN YOU PLEASE CALL BACK IN A FEW HRS TO CHECK IF WE HAVE AVAILABLE ROOMS?"
Me: "Can't you put me down on the waiting list?"
Santa: "No. I don't know how to do it."
Me: "Are you trying to tell me I have to keep calling you every day at few hour intervals to check if you have available rooms?"
Santa: "Yes, because I don't know how to do a booking for you."

Lesson Learnt: Try booking via your agent if possible because those answering calls at Santa Grand seem to be idiots.

  • Stayed September 2006, travelled solo
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Business service (e.g., internet access)
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Google Translation

  • Stayed February 2011, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Markus19 about Santa Grand Hotel West Coast
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Additional Information about Santa Grand Hotel West Coast

  • Santa Grand Hotel Singapore
Address: 428 Pasir Panjang Road, Singapore 118769, Singapore
Price range (per night):* INR4,985 - 7,729

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Santa Grand Hotel West Coast
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