Date of our stay 12-18 December 2011, The hotel itself was very interesting layout of rooms, all different themes, The staff were very obliging to show us any of the rooms that were not in use, we were also offered to change rooms of same grade if we wished but we were happy with one we already had. All staff from cleaners to reception were very polite, friendly and helpful,
Daine the lady on reception for most of our stay was outstanding, for example, on our last day when we needed to leave for the airport, she went out of her way to go and flag down a taxi in pouring rain because taxi firms were not responding to her telephone calls due to bad weather conditions.
We would without doubt have no hesitation in staying at this hotel again- excellent!!
Room Tip: Go on website and look at rooms and descriptions very accurate
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
3 January 2012
Warm hellos from the team at New Majestic Hotel!
We appreciate your generous compliments, and extremely glad you had a pleasant stay with us. Our guests' ease and comfort is of utmost priority and we're pleased that Deine have stepped up to further prove this. Your note will be relayed to her and i'm sure she'll be overjoyed to hear from you again.
We can't wait to have you back with us so we may be of service to you once again. In the meantime, safe travels!
Cheers,
Mae Noor
Marketing Communications Manager
Unlisted Collection: Singapore
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC