we got very old room at the 3rd floor. At first, we didn't mind about that. But after 2 night we started to had allergy and can't sleep in the night, then we thought it might because of the rain. However, we feel very much better when we went outside the room. So, at the 3rd night we saw black mold on ceiling... Unbelievable!!, Then we informed the receptionist about that and request to change the room. The receptionist said "How many night that you have stay here? Why you just told us today?????? you should told us at the first day of your staying..Yes, we never ever had experience to stay and got the mold in the hotel in our life!!! Unbelievable response from the 3 star hotel... so, it was our fault to got the room with black mold and we didn't know that it was the mold??. Anyway, he accept our request and told that he will let's us know if someone check out tomorrow. In the next day we met another receptionist that more polite and helpful even he still doesn't care about our health or safety, Then finally we got the new room without mold..... WITHOUT any apologize from the hotel.
- Also Known As:
- Victoria Hotel Singapore
- Official Description (provided by the hotel):
- Victoria Hotel is centrally located within the historic Bras Basah neighborhood, with colourful and multi-racial cultures, and interesting shopping explorations. The hotel provides modern facilities and opens a window to multi-cultural Singapore. Victoria Hotel is convenient for getting to the heart of the city, with notable landmarks in the vicinity. Nearby are the historic Bugis Street, modern Bugis Junction, National Library Building and Bras Brasah Complex ideal for the leisure traveler seeking a cultural experience that is right in the centre of the action. Food stalls and eateries abound to entice the visitors as soon as they step out the front door of the hotel. Furthermore, Victoria Hotel is within walking distance of Raffles place, SMU and Suntec Singapore International Convention and Exhibition Centre at Suntec City, Mass Rapid Transit stations (MRT- Bugis and City Hall stations), Raffles City and Marina Square Shopping Centre and the Singapore Art Museum. Victoria offers a mid-range accommodation compared to the costly city-centre hotels to business travelers, SMU visitors and lecturers, and show or convention exhibitors and visitors. ... more less
- Reservation Options:
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