The service in this hotel is appalling! My boyfriend and I spent 1 night, in which time we managed to misplace a jacket in the room. After several phone calls and emails trying to retrieve said jacket we were finally told that it had been given away! Not only did the manager refuse to post it to us after I had committed to paying all postage costs but he denied contact (which was via email!). Do your self a favor and don't stay in a place where the manager and his staff do not care.
- Hotel 81 Palace
