small room-no shower curtain-no customer service
we asked for three family rooms but they didnt gave us on one floor.
i asked for non smoking but they gave bad smell smoking room.
no service we have to take all our lugagae by our self. no help from staff.
muslim resturant -tek tarik-malaya south indian food-after 10 mins walk
5 mins walk masjid was available. beside hotel there was a gujrati temple.

I booked a family room for 3 girls. They do not allow us to check in early, there will be an extra charge of SGD40 for early check in. However, we were able to put our luggage in the luggage room. The hotel was far away from MRT station or bus stops. It costs SGD5 for a taxi from MRT station to the hotel. We cannot get a taxi from Paya Lebar MRT at night so we walked back to the hotel. Across the road from the hotel was a row of sleazy bars and KTVs. At night a lot of men prowling the street and although it was supposed to be better than Geylang area, we still felt uneasy being ladies walking at night. There wasn't any shower curtain so the toilet gets wet easily. The hotel staff did not bother to smile. When I wanted to check in, I was made to wait 15min although there was only 1 couple in front. Will not stay here anymore.

The Fragrance hotel is quite nice and in a good location which basically fulfills all the need of a person on a holiday , and not expensive like other hotels in singapore. The rooms were clean and the bathrooms were in a very good and clean condition.
And as there are cabs available easily in that area, its very convenient for us to move around.

...it's an OK place to stay. Rooms are very small, but clean. True, when you shower the water does not go down the drain but creates a pool on the floor.

Wireless internet is at additional cost, but works very well. Even better than the broadband I used at the Swisshotel Stamford.

The staff are friendly and the location is quite OK, considering that al lot of the Fragrance hotels a situated at the redlight district, and this one is not.

I don't think I could stay for longer than a week though. I know, who spends time at the hotel, except to sleep and shower, but I do, as I need to carry on working in the evening.

So, as a budget hotel you get what you pay for. Oh one thing though, the elevator makes a "ping" noise when it reaches your floor, though I'm at the other end of the floor from the elevator, I can still hear it :) heh....