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Fragrance Hotel - Crystal – reviews, photos

2.0 of 5
50 Lorong 18 Geylang, Singapore 398824, Singapore
Hotel amenities
Fragrance Hotel - Crystal
Fragrance Hotel - Crystal
Fragrance Hotel - Crystal
Fragrance Hotel - Crystal
Fragrance Hotel - Crystal
Fragrance Hotel - Crystal
Ranked #137 of 265 hotels in Singapore
3.0 of 5 stars 271 Reviews
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271 reviews from our community

What travellers say about this hotel
  • Red light(18)
  • Mrt station(6)
  • HOT WATER(3)
  • Rooms are clean(3)
Traveller rating
    7
    107
    113
    28
    16
Only show reviews for Family (9) | Couples (27) | Business (4)
Date Rating
Bandar Seri Begawan, Brunei Darussalam
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“A Value for Money Budget Hotel”
4 of 5 stars Reviewed 17 January 2012
1
person found this review helpful

This is our first time staying at this 2-stars hotel. Actually was reluctant in the first place as it was located in the red light district. We were lost once we reached Aljunied MRT and instead took a cab to the hotel which is 5mins away. Checked-in was smooth and we were given a double-bed room on 7th floor. Room & toilet were very clean. However, the bed was hard, pillow was flat & soft and blanket was very thin to sleep throughout the night. The next day, we walked to the MRT which only took 10mins. Lots of good hawker centres, 7-11 and the area is really happening 24hrs. Average we only spent 7 hrs in room and It is recommended to those who will like to spend their money exploring the city. Choose this hotel if you only need a good clean place to sleep.

Room Tip: All rooms are non-smoking. Choose a higher floor to avoid the noises from the street.
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Pinas, Philippines
Senior Contributor
22 reviews 22 reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
“Nothing special, but still ok”
3 of 5 stars Reviewed 9 January 2012
1
person found this review helpful

We stayed here during an Asian tour and chose this as cheaper budget hotel.
Actually the hotel is not bad and it's easy to find, no breakfast but so what.. there is stores and restaurants near.

It's located just a walking distance of the subway system which will take you anywhere in few minutes. Yes there is a so called red light district around the corner, but it's discreet enough and they won't bother you unless you're bothered by it yourself.

This is a good choice for budget travellers and I might even stay here again.

  • Stayed September 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Terrible”
1 of 5 stars Reviewed 28 November 2011
1
person found this review helpful

This place is a knocking shop in the middle of Singapore's red light district.

Our bathroom had a pipe pouring boiling hot water from the shower in the room above through their drain. We were kept awake all night by shouting and banging from rooms in the corridor. We spent as much time away from the hotel as we could, and really, late at night, the only safe way to get back would be to get a taxi to drop you at the door. Please don't stay here.

Room Tip: Stay somewhere else.
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  • Stayed November 2011, travelled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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“Dirty rooms & Horrendous service; NOT recommend despite cheap price”
1 of 5 stars Reviewed 19 November 2011 via mobile
1
person found this review helpful

Quite simply the worst we have ever seen in terms of cleanliness and service. Safety is also questionable. We would NOT recommend this to anyone.

Cleanliness:
Aside from the overwhelming tobacco smell, our room has severe stains and broken facilities including the shower. What's worse is our pillows and blanket have odor as of they were not properly washed.

Unacceptable service
As we found the pillows and blanket odorous, we requested kindly for another set. Second set was no different. We then asked for 2 extra towels in hopes of just wrapping up the pillows. The service person at the reception angrily asked why we need 2 extra towels and it was only after we explained the odorous beddings that he reluctantly gave us 2 extra towels. The story goes on...we found moving ants on the new towels. At this point we have up.  

Environment:
Very noisy and it continues throughout the night as a lot of guests are checking in late (this is situated in the middle of a red light district)

OVERALL: 
The poor cleanliness and extremely bad service were a total turn off. Recommend to Stay away despite the low price. 

  • Stayed November 2011
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask kk210 about Fragrance Hotel - Crystal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manila, Philippines
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“Pimps and hookers right outside the hotel”
3 of 5 stars Reviewed 12 October 2011
1
person found this review helpful

I travelled with my mom this time and it was quite a bad choice booking this hotel.
Located in the red light district of Geylang where pimps and hookers are just right outside the hotel. I never experienced leaving or entering the building at night without being approached by those pimps. It was a bit annoying.
Rooms are small and the tv only had a clear reception of Channel News Asia. Airconditioning functioned just fine but hot water in the shower hardly worked
No food served or sold so it was a bit inconvenient walking the streets looking for something to eat specially at night.
The hotel is a good 15 minute walk to the nearest MRT station which was fine but again, being on a red light district will give you a certain level of discomfort specially if you have kids, although you can easily hail a cab outside the hotel.
Internet isn't free. They charge around SG$5 for two hours of WIFI and you'd have to pay for it at the lobby before you start connecting.
The staff are ok, nothing worth remembering. They weren't rude but they weren't that accommodating either. Just an OK hotel.

  • Stayed June 2011
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about Fragrance Hotel - Crystal

  • Fragrance Crystal Singapore
Address: 50 Lorong 18 Geylang, Singapore 398824, Singapore
Price range (per night):* INR2,913 - 3,753

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