We stayed here twice, both for 1 day only, in transit to another country. During our first night, we availed of the Executive Room rate which allowed access to the Executive Lounge where staff were very friendly and helpful. Snacks provided were a bit tasteless but drinks, alcoholic and non-alcoholic, were heaven-sent in hot and humid Singapore. We had breakfast at their Windows restaurant and the choices were plentiful and the quality of food was quite good.
They were very protective about the use of their tiny Business Center and access is not free unless you are printing your boarding passes. Orchard Road shops are just a block away.

On our second stay, also for just one night, we booked a regular room with no frills. And it was just that, no frills even for Priority Club members. No free room internet access, no free drinks, no free newspaper. It was a good thing that I already checked-in for the early flight the following morning because I had a feeling that I would be denied access to their Business Center. With or without the frills, this hotel is a bit expensive, but hey, hotel rates in Singapore have increased especially those around Orchard Road. They sent me an online survey which asked me how this hotel compares with Marriott which was difficult to answer because each hotel is different even though they belong to the same chain. So if you are after Orchard Road shopping, this hotel is okay. If the Executive Room rates are nearly the same as the regular room rates, go for the Executive Room.

We stayed here for 3 days while we were in Singapore. It was great, we were there at Christmas time so it was very busy, a little expensive though. Its right near Orchard Rd, where everything is. Also, a huge food court right behind the hotel. Nice hotel, clean rooms, good pool and fitness room. Very friendly helpful staff, I requested a screwdriver for a remote and an engineer was there within minutes. Would recommend.

I loved the location of this hotel and they have an excellent lobby!

Checking was not great as our room was not ready however they compensated us by offering us drinks and the bar. The drinks were just fabulous.

Room is very spacious and has LCD and iPod player so we really had a great time also guest get complimentary parking. I would love to stay here again.Good hotel and with good staff~

We stay at this hotel everytime we come to Singapore and are never disappointed. Our stay this time was great because the rates for the Exe Floor rooms were excellent and you get free breakfast, free internet and free drinks in the evening if you use all these "perks" your room will end up costing you about $100 a night. All the rooms are large, quiet and comfortable, you won't be disappointed, we have been coming here for 10 years 3 times a year. This hotel is located right next door to an outdoor food court that has at least 12 different place to eat and drink, if you can't find something you like to eat here I'm not sure if you ever will....