I am a frequent 5-star hotel road warrior in Asia, and the biggest thing that makes me uncomfortable in most of the hotels is the gaudy, overdone attempts at delivering "luxury". (you could argue Asian aesthetics and service expectations are different for cultural reasons, but I still dont like western chains compromising what their brands are about). Four seasons manages to balance their adaptation lo local taste without compromising their signture feel and brand.
Their rooms are very well appointed with contemporary European décor and fixtures that are relaxing, easy on the eyes, and a breath of fresh air in an otherwise 5-star hotel world full of faux-cristal chandeliers, ornate gold bezeled mirrors, and floor to ceiling patterned headboards. The moment I walked in, I felt someone had actually taken the trouble to make the place feel elegant and livable rather than going for the “wow” factor. Toiletries, towels and bedding were all excellent. Sofitel chain: your hotels in asia should look like this.
I liked the mix of old-school touches, but also including the modern amentities we expect in this day and age (free wireless, ipod dock, great room sound system, etc). Old school = bidet in bathroom, tub with basket, magnetic keys that are shaped like real metal keys (clever), and my favorite: the ice machine closet down the hall. Nothing is more nostalgic-romantic than strolling down the hallway with your wine bucket for some ice so the misses can fart and touch up in the bathroom while you’re gone.
The fitness center is excellent (sauna, steam room, well equipped gym, etc). but weight room is too tightly packed, and massage prices are not competitive. Also, whats the deal with the “massages for kids” advertised on the spa catalog in every room? – I don’t appreciate the hotel trying to sell these 200 dollar massages and skin cleansing facials and salon services to 12 year kids. Whats next, offering them bikini waxes and make-up? If wealthy parents specifically request it, fine, but don’t try to market it the way you do.
I booked a non-smoking room and received a smoking room because “the hotel is 100% fully booked” (that’s always suspicious as an excuse). It would be much appreciated if Four seasons could separate their room types by smoking and non-smoking. I understand in Asia its not as big a deal, but as a western chain, if its unacceptable to pay 300+ dollars for a room that stinks of smoke in your New York hotels, I expect you to keep the same standards in your Singapore hotel. If you didn’t have any non-smoking rooms left, then your online booking done through your own website should warn me beforehand. Hotel switched me to a non-smoking hotel after first night.
Food: did not try the restaurant. had the breakfast buffet once. Good but nothing to write about.
Location: excellent, close to Orchard shopping area, yet isolated enough from the rumble to keep it peaceful.
Other: Even though this hotel is more than 15 years old, it was very well kept and very clean. Nothing looked broken or faded, so maintenance must be quite good. Like a fine cheese, this hotel is aging well.
Photos: hmmm, the professional photos show mostly the fancy suites and pool area decorated for special events. Check out user submitted photos for more realistic expectations.
- Also Known As:
- 4 Seasons Hotel Singapore
- Four Seasons Singapore
- Singapore Four Seasons
- Four Seasons Hotel Singapore
- Official Description (provided by the hotel):
- Nestled in the exclusive tree-lined enclave of Orchard Boulevard, Four Seasons Hotel Singapore is just steps away from the shopping, entertainment and business belt of Orchard Road and a short jog away from the tranquil Botanic Gardens. Located a convenient 25 minutes from the airport and a 15-minute ride away from Suntec City Convention Centre and the Marina Bay area, the Hotel’s ideal location allows the perfect mix of business and leisure. Despite its boutique size the Hotel offers a wide range of facilities – some 6,000 square metres is dedicated to wellness and fitness and a total of 1,565 square metres is allocated for meeting and function events accommodating from 10 to 450 persons in its 2 Ballrooms, 4 Board Rooms and 4 smaller meeting spaces. Recent awards and honours include Travel & Leisure’s World’s Best Awards and Condé Nast Traveler’s Reader’s Choice Awards. ... more less
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