Stayed here for 5 nights and the experience is awesome! Checked in on sunday evening and was offered a free upgrade from the current Business Advantage Room to Executive Club Room which is situated on the 10th Floor; and late check out on friday at 4pm due to late night flight departure.

Overall rating for the hotel is perfect:
1. location wise, opposite to clarke quay station. The central shopping centre is handy for mini shoppings. There is also a 7-11 nearby for purchasing ez-link card.
2. Service wise, there is two house-keeping services daily. The first session is in the morning and the second session is around 530~6pm for refilling on Mini Bar.

ps:
1. if could, book directly with the hotel as the rates offered for early birds could beat other third-person websites. We also had the room charges fully paid upfront for expenses control.
2. Complimentary services:
- Wi-Fi for Executive Room, room number and guest's last name required for log in
- Executive Club cocktail hours, free beer!! (food selection is quite limited)
- Not too sure is this available for all in-house guests, complimentary printing of boarding pass is available weekdays, 8-5pm at the business centre (located before lift entrance)

Good rooms, breakfast is buffet style with a great mix of different types of food. Location is brilliant as it is so close to Clarke and Boat Quay. It is also walkable to Chinatown, Raffles Hotel The Skypark and Singapore flyer.
Staff are very helpful and the concierge desk are very informative

This hotel is nothing like a regular 4 star property, it is a very good (though not the best) example of Swiss care & luxury. Clark Quay is filled with life at night and you can walk to China Town or take the MRT (metro) which is right opposite to the hotel. The spread on the buffet breakfast is overwhelming.

We stayed here for a week after flashpacking thru Cambodia & Vietnam as I had to attend an international business conference.

Luckily for us, we didn't have to foot the bill as the accomodation & meals were paid for by the host company. However, even if we were paying, there is nothing that could be faulted at all.

The location was great, right next to the river and Clarke Quay train station plus the staff were mega-friendly & polite which made us feel extremely welcome especially as this was our first trip to Singapore.

The room was quite big with an enormous TV screen, twin beds, ensuite & fridge etc. The air-conditioning was terrific too given the heat in the city at this time of year.

Every meal served to us (either at the buffet breakfast or during the conference itself) was first class, my wife particularly enjoyed the seafood.

We really enjoyed everything about Singapore as it has a unique culture & feel for a huge Asian city and we look forward to returning there again very soon.