The Fullerton Bay Hotel is a swish designer property, which is an offshoot of the Fullerton Hotel. Its location on the bay opposite the Marina Bay Sands and next to the CBD makes it an ideal watering hole for itinerants visiting Singapore, be they tourists or business types.
The hotel is small enough to be classed as boutique: its shiplike steel and glass design sits on top of an old pier from the days before land reclamation overlooking the newly created bay. The rooms are architect/ designer uber cool, complete with glassed in bathrooms, sliding glass doors, waterfall showers, electronically operated curtains and unfathomable electronic light switches. They feature every amenity: Nespresso machines, iPod docks, international power sockets, and free WiFi. Our room was on the ground floor and had a deck which faced the Marina Bay Sands, with its Louis Vuitton Island shop and its absurd aerial boat. While very attractively designed and very functional, the rooms are just a bit too small – you tend to collide with many of the designer square edges in the night and the clothes storage space is woefully inadequate for two on an extended trip like ours – a small wardrobe and two drawers!
The public areas are limited: the formal dining room is attractively finished in a more traditional style in a nod to the old Fullerton Hotel – we had an excellent buffet breakfast there, although the hotel has no idea at all how to make cappuccinos! There is a bar/coffee shop area in the Lobby, which is rather lacking in atmosphere, and a very nice open air rooftop bar, where the hostess seemed reluctant to seat us as we didn’t have a reservation!
On our first day, the air conditioning had been set to arctic levels everywhere (even colder than the usual in Singapore). On the second day, the temperature was far more agreeable.
Our overall views? This is a good property which is probably better suited to the two night trip business stopover than the holiday trip we were on. At SGD 680++ the value for money is not quite there – you do better service and room wise at the Raffles, the Ritz Carlton Club floor or at the Shang, for the same or less money. One final word: the staff need to smarten up a bit: while pleasant and accommodating, they reveal no sense of passion for what they do and they tend not to go the extra mile for their guests. Having said that, this is a new hotel and the service levels will improve over time.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC