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Ibis Singapore on Bencoolen – reviews, photos

3.0 of 5
170 Bencoolen Street, Singapore 189657, Singapore
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Ibis Singapore on Bencoolen
Ranked #37 of 265 hotels in Singapore
4.0 of 5 stars 1777 Reviews
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1,777 reviews from our community

What travellers say about this hotel
  • Very good(70)
  • Bugis Mrt(62)
  • Little India(52)
  • Bus stop(49)
  • Free internet(36)
  • Rooms are small(30)
  • Friendly and helpful(29)
  • Sim Lim Square(26)
  • Buffet breakfast(16)
  • Would definitely stay(14)
Traveller rating
    418
    982
    320
    43
    14
Only show reviews for Family (285) | Couples (683) | Business (285)
Date Rating
Australia
Contributor
15 reviews 15 reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
“Very good hotel, exceptional service for a 3 star hotel”
4 of 5 stars Reviewed 12 February 2012
2
people found this review helpful

Price is a bit steep for a budget hotel but this is Singapore so I can't complain. It is hard to find a hotel of similar standard in this price range. New, modern hotel. Very funky lobby and restaurant. Clean rooms with free wifi. Front desk staff are very helpful. My second stay here and would stay again. A very good budget hotel.

  • Stayed February 2012, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Blargman2001 about Ibis Singapore on Bencoolen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunrise, Florida
Senior Contributor
38 reviews 38 reviews
Reviews in 24 cities Reviews in 24 cities
24 helpful votes 24 helpful votes
“Good value in Singapore!”
5 of 5 stars Reviewed 11 February 2012
3
people found this review helpful

Loved it. I've stayed at many Ibis locations in several countries and I can say that this location is as good as or better than any other Ibis. We chose this hotel based on location, price, and good reviews. We were not disappointed.

Our rooms were ready upon our arrival and they were clean and nice. If you haven't stayed at an Ibis before, you should know that Ibis rooms are usually small by western standards, but they do not lack for features and amenities. We were provided with all of the toiletries, refrigerator, satellite TV, and excellent wi-fi. I was able to stream video from home using the hotel's wi-fi which was included in our rate.

One thing that was really nice was that our flight landed at 7 AM. The hotel allowed us to check into our rooms at 8:30 AM when we arrived at the hotel and did not charge extra for this service. When we checked out we had a late check out... the hotel was very accommodating regarding these times.

The location is excellent. The huge Albert Center food hawker area is withing walking distance, only one block. The big market at Bugis Junction is only two blocks away. The bus depot to go to Malaysia is only four blocks from the hotel. All are within walking distance. There are many restaurants and shops, and also a 7-11 on the ground floor of the Ibis. You can get everything you might need at the 7-11.

We had short taxi rides to many areas of Singapore. The hotel has a taxi stand and taxis were always coming and going, we never had to wait more than 3 minutes for a taxi. Taxi rates are very reasonable in Singapore (compared to the US, UK, or Europe). There is little traffic and you can get around quickly. The taxi ride to the airport takes about 25 minutes and was about 25 SGD. Easy access to Clark Quay and the Geylang District.

One of my colleagues at at the restaurant in the Ibis and thought the food was excellent and reasonably priced for a hotel. The crab claw is the specialty.

Trust the good reviews on this hotel, you will not be disappointed!

Room Tip: The views are nice from the higher floors, so request the highest floor they have available.
See more room tips
  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 6 more reviews by Gator95x for Singapore
Ask Gator95x about Ibis Singapore on Bencoolen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
“Clean and convenient”
4 of 5 stars Reviewed 8 February 2012
2
people found this review helpful

  • Stayed February 2012, travelled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask yolknwhite about Ibis Singapore on Bencoolen
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Perugia, Italy
Contributor
18 reviews 18 reviews
Reviews in 12 cities Reviews in 12 cities
25 helpful votes 25 helpful votes
“nice ++++”
5 of 5 stars Reviewed 8 February 2012
2
people found this review helpful

I spent 3 nights in this hotel and i'm coming back there in 3 weeks.
the room are the usual in Ibis: clean, confortable, toilet working good, usual design, a/c, inroom wifi, kettle coffe/tea, safe box...
The staff is very helpfull and really professional and friendly! even the cleaners! smiling and greetings always.
The restaurant is very nice but not convenient for the price, close by is plenty of food court, food stall and restaurant. try once.
the lobby is very stylish.
location great: Bugis Mrt station is 5 minute walkyng. you can take the train directly from the airport to there for only $...note: if you have luggage dont walk trough bugis street! is crowded!
For the price you pay you can not get better in singapore.
I love it!

  • Stayed February 2012, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask danibaf about Ibis Singapore on Bencoolen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Posted by an Accorhotels.com traveller
Coffs Harbour, Australia
1 review
1 helpful vote 1 helpful vote
“Opinion”
4 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

  • Stayed February 2012, travelled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
ibisBencoolen, Quality Services at Ibis Singapore on Bencoolen, responded to this review
10 February 2012
Thank you for your feedback.

Please accept our apologies for any inconvenience caused.

We would very much like to address the issue promptly however we need to know further details.

Could you please send me an email at h6657-FO1@accor.com indicating the most suitable time to contact you?

In ibis, we constantly aim to deliver a professional service to all our guests and we are working closely with our team to constantly improve.

Thanks again for your review and we hope you would allow us an opportunity to welcome you back in a not too distant future.

Best Regards,
Namirah
Quality Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.

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Additional Information about Ibis Singapore on Bencoolen

  • Accor Singapore On Bencoolen
Address: 170 Bencoolen Street, Singapore 189657, Singapore
Price range (per night):* INR7,559 - 10,838

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Ibis Singapore on Bencoolen
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