Night before leaving i decided to stay here. HUUUUGE mistake. i could of stayed w my family for free, but i did not want to wake them up in the middle of the night as my departing flight was at o'dark thirty so i had to be out of the hotel at 3 am.
The room next to me had someone, which the hotel denies was staff, making a racket of noise coming from room 1506: a blaring tv on highest volume, followed by a radio on high, followed by a series of crinkling and breaking of what sounded like empty plastic water bottles. Clearly done out of spite. i was in room 1505. loud traffic noise too.
I stayed here 8 yrs ago and same thing: some disgruntled employee cracking a plastic empty water bottle in the hallway 2 nights in a row. i stepped out and asked them to stop disrupting the peace and quiet. and 8 years ago it was filthy. my pillow smelled disgusting.
i complained at the receptionist and they pretended not to understand english, or were acting stupid. Then when i wrote an e mail they said "why didn't you tell us at the time?"
i only wanted to sleep a few hours and managed only to get at most 45 min of shut eye.
The hotel refused to refund me one red cent. i had even demanded a refund right there on the spot, do you think i even got a partial refund? no…
They have not met their part in providing a safe and quiet, comfortable sleeping environment.
May yours and my dollar votes go elsewhere, so these ppl go out of business.
They were overpriced, dirty surfaces covered w gross dust, and i don't care if their lobby was fancy. I don't sleep in the hotel lobby. and maybe i should have slept there as i probably would have slept better.
This hotel is the scum of the earth,