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Pan Pacific Serviced Suites Orchard Singapore – reviews, photos

96 Somerset Road, Singapore 238163, Singapore
Hotel amenities
Pan Pacific Serviced Suites Orchard Singapore
Ranked #30 of 265 hotels in Singapore
4.5 of 5 stars 26 Reviews
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26 reviews from our community

    Trip type
Traveller rating
    13
    10
    2
    0
    1
Date Rating
London
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Very nice and comfy room at a good location”
5 of 5 stars Reviewed 26 November 2011 via mobile

It is my first time staying at the Pan Pacific Serviced Suites Singapore and the friendliness and helpfulness of the staff is the first thing I noticed. The overall fittings and amenities are first class with a pool, a full size gym which includes the normal machines plus free weights which is unusual, a hot spa + steam room. I found the pool a bit small, a bit on the cold side. It also includes a living room where you can relax away from your apartment which includes a pool table, wii, coffee machine and outside decking. The location is perfect which is right next to Somerset mrt and adjacent to 313 mall. I would firmly recommend this to anybody staying in a serviced apartment in Singapore.

  • Stayed November 2011
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Chris3669 about Pan Pacific Serviced Suites Orchard Singapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrewYee, Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review
4 December 2011
Dear Chris3669

We thank you for your review. Two of the most talked about features of our serviced suites are its team of helpful and friendly associates and the location of Pan Pacific Serviced Suites, as you had correctly put it. City-living at its best! Like many of our residents here, we look forward to welcoming here again.

Kind regards

Andrew Yee
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Quezon City
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Makes You Feel At Home”
4 of 5 stars Reviewed 15 September 2011

Service is impeccable. Staff are courteous and helpful. Amenities are always replenished. One of the best views of the Singapore skyline from the 11th floor Sky Garden. Breakfast at the 2nd floor Lounge is ok but needs more variety; staff service is excellent (thanks to Hilda & Millicent). Will definitely go back next time I'm in Singapore!

Room Tip: If you can, get a room at the 11th floor. The Sky Garden there has the best view.
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  • Stayed September 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask bts1027 about Pan Pacific Serviced Suites Orchard Singapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrewYee, Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review
21 September 2011
Dear bts 1027

Thank you for sharing your experience, and for choosing us as your residence during your stay in Singapore. I trust you had a pleasant trip back home.

I appreciate your recognition of Hilda and Millicent. It is always a pleasure to receive comments, and I will ensure that they get special recognition in light of your compliments.

Again, thank you for your valuable feedback. I look forward to welcoming you back in the near future.

Andrew Yee
Resident Manager
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Singapore, Singapore
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Definitley Recommended”
5 of 5 stars Reviewed 12 September 2011

I have been staying at Pan Pacific Serviced Suites since July (on business and still here). Everything about the place is exceptional, especially the staff who are so friendly. Nothing is too much trouble for any of them. I am staying in one of the smaller suites but it still has every home comfort. It is exceptionally clean. It has a well equipped gym, hot and cold spa's, steam rooms, and swimming pool. Towels and water provided. Rooms have kitchen area with hob, toaster, microwave, pots, pans, cutlery, fridge/freezer, dining table and chairs. Bathroom with bath, toilet, separate shower, sink and washer/dryer. In bedroom, 2 double wardrobes, safe, iron and ironing board, hairdryer. There is a telephone and free internet access. Desk to work at along with stationary, flat screen TV, IPod speakers. The bed is King Size and bedding is changed alternate days. Shops are less than 1min walk away. Breakfast is provided but for other meals there are lots of restaurants, pubs and food outlets on the doorstep. The suites are very central and are well recommended.

  • Stayed August 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask 24Kaz77 about Pan Pacific Serviced Suites Orchard Singapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrewYee, Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review
21 September 2011
Dear 24kaz77

Thank you for your wonderful heading 'Definitely Recommended'. We appreciate your good attention to details that truly highight what is provided in the apartment and the convenience and central location of our serviced suites.

A great thanks once again for your valuable feedback. We look forward to seeing you once again in our serviced suites.

Kindest regards

Andrew Yee
Resident Manager
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Sydney
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Our second home”
4 of 5 stars Reviewed 12 September 2011

My husband and I have been visiting this establishment for over a year now and I finally I have found the time to write a review.

The location is wonderful, the rooms are very nice and the stand out for us is that the staff are so very friendly and helpful to the point were we very comfortable - almost like being at home!

Room Tip: If you are not a smoker be aware that this hotel does not have non-smoking areas.
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  • Stayed September 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by Judds09 for Singapore
Ask Judds09 about Pan Pacific Serviced Suites Orchard Singapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrewYee, Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review
21 September 2011
Dear Judds09

We feel honoured and humbled by your considering us your second home. Yes, it is the staff that makes the difference and we are delighted indeed that our staff here live up to your expectations.

We appreciate your feedback and look forward to you coming back home again.

Andrew Yee
Resident Manager
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Cambridge, United Kingdom
1 review
“Amazing service, fantastic apartment, highly recommend”
5 of 5 stars Reviewed 27 August 2011

I stayed at Pan Pacific for a few weeks on a work trip. The service was amazing, the apartment was fantastic, and the location was great. All the staff went above and beyond what I would have expected. A big thank you to all of them. Will use again when returning to Singapore.

  • Stayed August 2011, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask AngharadM about Pan Pacific Serviced Suites Orchard Singapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrewYee, Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review
21 September 2011
Dear AngharadM

A big Thank You for your compliments of our service, apartment, location and most importantly staff. We had passed on your well wishes to our staff and it really made their day. We look forward to your staying with us once again.

Kindest regards

Andrew Yee
Resident Manager
Report response as inappropriate
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Additional Information about Pan Pacific Serviced Suites Orchard Singapore

96 Somerset Road, Singapore 238163, Singapore
Price range (per night):* INR17,008 - 19,842

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