I've been staying here since Jan. 2012 and will be here until April. I will amend my review if I thing it is warranted but so far we've been very pleased with our stay.
Location
It is very conveniently next to the Raflles Places MRT station (where you can take the East-West and North-South lines), Lau Pa Sat (one of the bigger hawker centre), and a short walk away from Merlion park.
Amenities
We got a 1-bedroom, 1.5 bath apartment, a fully equipped kitchen and washer/dryer on the 18th floor. It has executive style furnishings, two flat screen TVs and a very comfortable queen bed. The bathroom is very spacious, a large bathtub, rain shower, separated toilet, and a wide sink so you don't have to push each other when brushing your teeth.
They have an awesome infinity pool and gym on the 19th floor, a small outside garden and jacuzzi on the rooftop.
The only small issue I have is that the hot water is not consistent. Sometimes its really hot and sometimes not. But it wasn't enough to ruin my experience.
Service
The staff are very friendly and always quick to greet you when you leave and when you come back. The room is always kept clean and they take care of your requests. We once asked for more water since they usually just give us two bottles. Now theres always at least 8 bottles in the fridge. Concierge was also very helpful when we just checked in helping us find and mark on the map where the nearest bank, grocery store, and areas of interest.
