“THEY CAN BE PROUD IF THIS DOES NOT MAKE THE TURTLE THE BEST I DO NOT KNOW WHAT CAN”
I booked at the Turtle Inn for the 2nd time in 3 years as I enjoyed it so much the 1st time, there have been a few minor changes but everything was as lovely as ever.
I have extolled their virtues in service /cleanliness/security and all the other great things about the Turtle before.
Here is what is important, after a few days at the Turtle I am struck with fever and infection in my leg
As soon as I let Malyn (owner) and Jeny (sister manager) know they arrange to have me taken to the Hospital, I am admitted and if you are unfamiliar with Filipino hospitals in the Islands they have no facilities down to not even having bottled water. If you require medicine it needs to be purchased from the Pharmacy (not in the hospital) so as a solo traveller unable walk and limited communication abilities I would have been in serious trouble, but Malyn arranges for one of her staff to remain at the hospital 24/7 with me and provide whatever help I needed, she did this for 2 days rotating staff who also brought meals from the Inn as required.
With no improvement I checked out of the hospital and went back to Turtle Inn where Jeny worked on finding early flights back to Australia the best available was 2 days time. In this period the staff continued to look after me and Malyn arranged for Jun to pick up nurses from the hospital to come to me and administer anti-biotic shots every 6 six hours, she also sent Jun to Kalibo for additional medicines more than ½ a day’s trip away.
This was done at no extra expense to me and they even tried to refund me for days not used.
I am still in hospital recovering and it is getting better, but it could have been a lot worse but for the exceptional people at the Turtle Inn
Thank you all at the Turtle
Always book direct with Jeny and it will be cheaper less hassles and more fun.
Hope to see you at the Turtle soon.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC