I was so upset at first as they over booked the hotel and my booking of the deluxe executive room was given to someone else. So instead they upgraded us to a deluxe pool access room. I had a feeling that this was going to happen to me due to previous reviews I've read and I was so fired up that it happen to me as I was looking forward to the balcony over looking the beach but most of all that my kids wont have a double bed to sleep on and they instead had to share a single bed. Management neglected to take the ownership and instead tried to put the blame on me for not specifically asking upon booking for 2 double bed which I said I did. Hotel voucher clearly states twin occupancy as well. So after 30 minutes of trying to argue my point I ended giving up as they were fully booked so I know it was a waste of breath.
In the long run, my hubby and 2 kids loved our room. It was easier access to the pool and no need of going up and down the stairs as it was ground floor.
Few things to impove/need:
* Clock
* Towel/wet clothes rack.
* Shower area - so that the water doesnt splash everywhere
* Need new towels
* Blinds are nice and trendy but its too thin so I get woken up so early in the morning by the sun.
Location is perfect with only 10 minutes walk to the Dmall. Hubby and I stayed at this hotel 8 years ago when it was still waling waling and we loved it then due to location and ambience, hence us booking again. But when I seen it being newly renovated and sooo modernised I was more attracted.
Buffet breakfast was fantastic! Loved the filipino and western dishes. Loves the egg statio.
Staff are so good! Cannot ask for more.
King beds are supersized King Bed! It's very firm...
Cleaning - done daily and really good job. Cleaner even tidy up all your belongings.. I feel really safe and can trust that nothing goes missing.
Cabanas can be rented 3hrs daily (free).. so good because can just watch the kids from there and relax.
Complimentary massage is the best! So worth it! Manicure and Pedicure is P450.
I love the Wifi- it's so good. It even works full strength bar in our room!
Well we leave tomorrow and its sad but hoping to be back in 2 years again to renew our vows! I will definately be recommending Estacio Uno!!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC