It is hard if not impossible to fault this hotel.
The Dharmawangsa is an oasis of calm in amongst the traffic and noise of Jakarta. The decor is quietly Javanese and therefore genteel and calm. Fresh flowers, dark wood, simple yet bold statues and features, marble and high ceilings blend beautifully in the most subtle and calming way.
If you are looking for a bustling restaurant and bar with music you will not find it. Inside, the restaurant is peaceful with a truly superb level of fresh food available; local, Asian and European. I resisted the fabulous looking brasserie on the Thursday opting for a very light lobster salad. The steak, lobster, salads and desserts looked as good as anything I have ever seen. My own choice was also just perfect. Al Fresco dining is offered against a backdrop of greenery and a gently bubbling water feature.
The rooms follow the calming theme of the lobby and the restaurant. They are light, huge spotlessly clean and with fresh exotic fruit and flowers every day. Incidentally, feast on the fruit. Wonderful.
The gym and spa are very good indeed, good kit, all working, spotless with fresh towels, sterlised headphones (for the aerobic machines) and bottled water all available. Great sauna and massage too by excellent masseurs. With no funny stuff either!
A nice touch is the butler service. Make a call, anytime, and an immaculately attired butler arrives to deliver or help with just about anything. Broken zip? no problem, fixed in a jiffy. Jet lag induced coffee at 2am ? Right away Sir. Shoes polished for the next days meeting? It goes on.
Besides the exquisite decor, catering and calm of this hotel there are two other things that set the place apart.
1 Everyone knew who I was, calling me by my name. Everyone smiled and made a point of making sure I felt at home. And everyone seemed to genuinely pleased to welcome me back even though my last visit was over a year ago. (where does the time go?)
2 The attention to detail shows an outstanding level of management, training and staff commitment. Everything works to the point you just don’t notice. And here’s the thing; if you stay somewhere and they forget the soap or forget you when you ask for another coffee it is irritating, you notice. If a bulb flickers or the TV remote is damaged it is not the end of the world but, it should work shouldn’t it?
Here, it all works perfectly and consistently. Everything.
So, in conclusion, one of the finest places to stay. Even with a hectic business schedule you come away happy, refreshed and with the blood pressure a few points down. Really.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC