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Hotel Gran Mahakam Jakarta – reviews, photos

5.0 of 5
Jalan Mahakam I No.6 Blok M, Jakarta 12130, Indonesia
Hotel amenities
Hotel Gran Mahakam Jakarta
Ranked #23 of 208 hotels in Jakarta
4.0 of 5 stars 151 Reviews
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151 reviews from our community

    Trip type
Traveller rating
    37
    89
    21
    2
    2
Date Rating
Singapore
Senior Contributor
24 reviews 24 reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
“Checked out and changed hotel”
2 of 5 stars Reviewed 3 February 2012
1
person found this review helpful

Plus points:
1) Breakfast was good, with changes to the menu daily
2) Restaurant staff was very friendly


Minus points
1) The toilet seat was very badly stained.
2) Room was pretty old and you can see visible dust in a few areas
3) Found a small dead cockroach in my room. I told the reception before i left for work about it. Found the same cockroach for the next 2 days

Our team was booked for 2 weeks, and we checked out after 4 days...changed to another hotel

  • Stayed January 2012, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
Contributor
14 reviews 14 reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“Very clean and friendly staff”
4 of 5 stars Reviewed 8 January 2012

We have just returned (myself, my daughter and niece) from a 2 night stay. It didn't get off to a great start, when we arrived the reception staff told us they had us booked to arrive on the previous day, then they showed us to a triple room that would be no bigger than my bathroom with only 2 single beds!!! After travelling all day I was in no mood to be mucked about and insisted that we at least have a king room with a pull out bed. That room was only marginally bigger but we made do for 2 nights. The hotel is a 2 minute walk from Block M shopping mall, which is a great place to spend a few hours. The hotel is spotless and quite cosy but they did have some renovations going on whilst we were there. The pool is small (the website makes it seem much much bigger) but is in a lovely setting on level 6 with nice views around the city. We had a 3.30am start to the day when we left and the hotel provided us with a 'take away' breakfast which came in very handy.

Room Tip: be very clear on what type of room you are expecting! Explain clearly how many beds and what type of...
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  • Stayed January 2012, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Boston
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Disappointing”
3 of 5 stars Reviewed 8 January 2012

Until the Gran Mahakam gets a proper bar with draft beer etc. I would not recommend this as a business hotel or a weekend getaway, for that matter. Once a nice hotel for business with a conveniently located lounge on the first floor, the lounge is now closed and the hotel staff could not give me a date for the new lounge to be completed. I had invited a collegue to stay at the hotel for a business meeting in the area and we were both amazed that the hotel would shut down the lounge before opening a new lounge. What the new lounge will be like is anyone's guess.

The whole ambiance of the hotel has changed, the lobby now seems tiny and not in keeping with its supposed 5 star rating. I will certainly recommend that none of my colleagues or my guests coming into Jakarata stay here in the future. It,s too bad-it used to be nice lobby and lounge area. There was a piano bar and a large cozy room for siting and having a cocktail or a light snack. There is now a small alcove located on the second floor which just doesn't work. What a shame.

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Singapore
Contributor
14 reviews 14 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“I love Gran Mahakam”
4 of 5 stars Reviewed 4 January 2012

This is a small hotel but very very good. It's in a residential area and the atmosphere is very calming and peaceful. Right opposite the street are good restaurants. And a few minutes' walk away is another really good chinese restaurant, can't remember the name but I can definitely walk there.
Service is good. Room is great. Laundry is efficient. Decor is wonderfully homely but grand
Just ignore the size of the hotel and you will love it.

I think this is really a great place to stay in whenever a person is in Jakarta Selatan.

  • Stayed April 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Burpengary
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Great place to stay in South Jakarta, in Block M”
4 of 5 stars Reviewed 3 January 2012

We have stayed at this hotel twice last year and once the year before. We booked the suit through Agoda. It is a great hotel and close to the shopping mall. There are local restaurants and the airport bus is available just down the road.

The staff always remember us when we return. We were able to organise a special afternoon tea for some friends. The hotel can be busy pre Christmas with many parties and weddings.

Room Tip: Suits are more expensive but they have a living room and 2 bathrooms.
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  • Stayed December 2011, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Hotel Gran Mahakam Jakarta

Jalan Mahakam I No.6 Blok M, Jakarta 12130, Indonesia
Price range (per night):* INR6,945 - 16,691

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