I hadn't had much luck with Mercure hotels in Indonesia, so I had avoided them for a few years, but then I saw this property advertised at a big discount, so I decided to give it a chance. Overall, I was pleasantly surprised.

The executive room was very large with a big comfortable bed. Furthermore, it had nice views over the city skyline, with lots of flashing neon. It is located right in the centre of the town and it is handy for the clubs and shopping in Glodok. People wanting a more tranquil experience might do better elsewhere in Jakarta.

The check-in was efficient and the staff were friendly and helpful throughout the stay. The room service was promptly delivered and the servings were generous. The Hainan chicken rice is recommended. Unlike many hotels in Jakarta, the prices were reasonable- only a bit more than you would pay in a restaurant in a shopping mall. I also liked the large bath, which was good for a lazy soak. You could do much worse than this place.

This is probably my 4th time in this hotel but my first experience under its new Mercure management. Generally i can see improvement on the cleaniness and service but it is still a fairly old hotel. Several nice local restaurants within walking distance including nasi padang Garuda.. We booked thru the internet and found it the best value for money our group's golfing trip. Traffic is heavy but again thats true everywhere in Jakarta.

We asked for non-smoking rooms but after an hour(of guest registration processing)and valiant attempts by the front desk, the duty manager could not give us non-smoking rooms. We suspect that was because we booked online through one of the international online booking sites that offered good discounts.
The air-conditioning for the whole hotel was rather warm,esp.the rooms, so the stay was uncomfortable even in the middle of the night. This was made worse as our rooms were on a smoking floor.
The hotel required full payment for the duration of our three-night stay .

we booked this hotel throught accorhotels.com and was confirmed with a Superior room for 2 adult and 1 child (15 years old), also we requested 1 large bed and 1 extra bed for child when we made this reservation as per usual practice and past experience with the mercure booking. much to our regret that the hotel insisted on additional charges of 300,000 rp/day for the extra bed when we checked in, and also asked charges for the children breakfast which should be free (0-15 years old) according to the accorhotels.com booking. not many stuffs can speak a fair english. no umbrella to borrow for rain day and etc. do not think the hotel qualify as a 4 star hotel.