this is the only international chain budget hotel from the Intercontinental group that is centrally located in the middle of Hong Kong. Yes, you need to drag your bags up, just like the way you drag your luggage at the airport, as long as your luggage has good set of wheels. There're also trolleys readily available if you ask the security man where it is. There's an access by using the handicap pathway in which I find that the hotel should cordially inform the guests instead of wondering around the hotel to locate it. Afterall, this is what basic hospitality is all about.

Good points and tips:
-receptionists are quite professional and not agitated by demanding guests asking about the whereabouts around the city. Perhaps a visible tour desk will help.
-room size is adequate and comfortable for two people. There's a foldable/sleeping sofa for the 3rd person.
-free high speed internet but am not sure if it has to do with my paying rate.
-good quality bed. Twin bed rooms are always closer to the lift while all other queen size beds are away from the lifts.
- clean sheets and good lines and basic toiletries
-very centrally located in HKG, Don't expect any views other than the views of the bustling wet market which I find amusing. This is Hong Kong.
-hand sanitisers in front of lifts.

things that needs the attention:
-a lot needs to be done for a better breakfast menu. Perhaps a hot instead of lukewarm coffee, fragrance porridge instead of watery porridge, a slightly better ham and sausages is also good.
-do not pursuade the guest to join the Loyalty Programs.
-proper eye contact and speak english slowly.

Overall impression:
Highly recommended it as it has a comfortable living setting. Basic courtersy is observed. Efficient housekeeping if you need more toiletries or water, good highspeed internet. This is m 3rd time time staying here as the location is better than any other 5 star hotels I can think of. because it is closer to the real sights and sounds of the real Hong Kong.

Surroundings:
There're a condom shops as well as condominium sales office, 7-11 to supermarkets, local coffee shops to Starbucks, side street sales to ultra luxury brands. Yes, you are in the middle of everything.

Enjoy Hong Kong:)

we have stayed at this hotel a few times. The location is excellent, right behind Times Square and near the MTR. Rooms are small, but welcome to Hong Kong. The rooms were clean and comfortable. The breakfast that is included with the room charge is hardly worth the effort. Limited menu of cold food, weak coffee and awful service. We waited 30 minutes for coffee cups (there was coffee around, but no cups). The in-room wifi was also weak and virtually unusable. If a good location in Causeway Bay is what you need, then this place is fine. Just eat breakfast elsewhere and don't rely too much on the wifi.

Hotel location is very convenient- across the street is Times Square, an enormous mall with many stores and restaurants as well as a subway stop. Rooms are very functional and a decent size, but be aware that closet is tiny and storage space inadequate. Technology works very well, and the hotel personnel are very helpful and courteous. Agree with all negative comments on breakfast. We ate at the second floor chinese restaurant one night, and it was excellent.

I went to HK for one day business trip. The location is perfect for using MTR. The nearest station is linked under time square building.

This hotel also provides a free wifi with a good service at reception. However, one thing that needs to be improved is the breakfast. We expect more good food.