My co-worker booked us both a room here for two nights after hearing from another colleague that Rent-A-Room was cheap. We ended up paying $75 (USD) per night. Well it has been terrible weather here with rain and flooding like I have never witnessed, even the locals say this is unusually wild weather! We get to the hostel at about 11pm and there is no sign or name of where we are. It was very confusing. After standing in the rain for almost 45 minutes while my co-worker tried to pay (their machine was down/paper out/etc)...we then had to walk up about 2 flights of stairs outside carrying 50+lbs luggage in the rain. With our soaking wet luggage (and clothing) we get to the 6th floor and first go through a metal bar door, another main door and then our room doors. Upon entering the room, here are some complaints that we both ended up having:
1) To use the shower (which is just a water hose hanging from the TINY bathroom wall), you need to first pre-heat the water heater for 20 minutes. While I didn't use the shower because it looked dirty, my co-worker told me it felt like her flesh was going to be burned off it was so hot.
2) The bed not only was EXTREMELY noisy from the poor metal frame but it was also very small and I found other people's hair between the sheets.
3) The air conditioner did not do much at all and was so loud as it went on and off that it woke me up every 30 minutes from the banging.
4) The hallway light is on all night and the doors to the rooms have very large gaps at the top and bottom so light was leaking into the room the entire night.
5) There was no internet at all, when we asked they said there was wireless but when we tried to connect, we needed a password. She explained that there is no password...which means she didn't know what was going on. We ended up having to pay $0.50 a MINUTE to use her computer and wire internet. Considering that her internet was pretty slow...she made a pretty penny on that deal. So even if the room MAY have been only $70, she got a lot more from the internet alone.
6) In the morning I noticed a foul odor in my room as I was brushing my teeth, to confirm this odor I asked my co-worker to check it out. Sure enough, it smelled as if there was a MAJOR sewage problem starting up in my room. The whole room began to smell of feces.
7) The staff was only a woman and her younger daughter. When we went into their office to try and ask for help (ie: getting a taxi over, finding internet, etc...) she was either very unhelpful or just had no answers. There were also two very cute puppies but they were jumping all over us and barking like crazy while we were trying to get onto the internet. It was just a mad-house.
8) My co-worker and I both heard noises outside our doors the entire night. It was very strange since there were no other renters on our floor. My co-worker heard knocking on her door and I just hear people shuffling outside the whole time with a cracking noise.
So long story short - we did the same thing that the reviewer below me did. We found the Eaton Hotel for about $20 more and booked a night there instead of staying another night at the Rent-A-Room. I am currently writing my review from the Eaton Hotel which is about a block away from Rent-A-Room and it is AMAZING for the price. The service is top-notch!!
Forget Rent-A-Room - go with Eaton Hotel!!!!
