Still in the charterhouse while writing this review. Rooms were reasonably priced for causeway bay area but when we got the bill we were surprised by 10% additional service charge to the room charges. Also when we asked yesterday if the breakfast was included, both the front desk officer and concierge said that it was. However upon eating we discovered that an additional HKD 99 per head was charged. A little misunderstanding since we dont speak cantonese. although more people in HK speak english than other parts of China, knowing a few phrases in cantonese would immensely help. The staff however were friendly accomodating. We usually asked them to write down the names of our destinations in chinese so we could show them to the cab driver. The rooms though small and a little dated were clean with a tub in the bathroom. However my parent's room although designated non-smoking reeked of smoke so they asked to be transferred. Location is good. The front desk officer said that wifi was absent in our floor 13th, but we did manage to connect now and then at high speeds. It was free and accessible in the lobby. The nearest MTR station at times square building is about a 5-10 minute walk through a wet market which was filled with live and fresh seafood and fruits. It was our first time to stay at the hong kong side of hong kong and although we missed familiar shops at the kowloon side, we found this area to be newer, with more tourists and more exensive shops. But this is just my opinion. So we scheduled a day to visit tung chung before we leave for hopefully cheaper shopping :). We ate lunch at the famous crystal jade restaurant at 3pm at IFC mall and found it packed. The xiao long bao, a pork dumpling eaten with red vinegar and ginger is definitly a must try. Water is not usually served in restaurants especially along the street so unless you bring you own, be prepared for the staple hot water or tea. I learned that "mixed meat" dish actually consists of innards, seafood, sausages and tofu... but actually quite tasty. So for the less adventurous gourmands, stick with chicken or beef :) or try mcdonalds which i learned serves soup and red bean pie too for dessert. February is a wonderful time to visit since the weather is still cool which is my excuse to don my leather jacket and boots, a treat for someone who lives in the tropics! As for the charterhouse, try it out but keep my advice in mind :) and try to get a mountain view room for a better experience. Till my next review!

My wife and I stayed at The Charterhouse Hotel whilst staying for 4 nights in Hong Kong on vacation. As it was our first stay in Hong Kong we were not sure what to expect but the accommodation was excellent for our vacation. The rooms are not large but definitely adequate. The location was perfect for us and very affordable. Only minutes by taxi from the train station, easy to catch transport. Staff very helpful and both my wife and I walked around the area late at night without a worry. Breakfast is the only meal we had at the hotel, which was a banquet. Western and Eastern tastes were catered for and not expensive. We travelled daily and location was perfect for us, as is quiet area but only minutes walk to the hustle and bustle of the city.

my boyfriend and i stayed at the charter house for 4 nights, we didnt find the staff very friendly, or warm, the foyer smelt so strong of pot pourri it was quite irritating, however the worst part was that when we asked them if they could store our luggage after check out, so we could walk around for a few more hours before out flight( which was at midnight), we were horrified to find they had left ALL OUR LUGGAGE IN THEIR DRIVEWAY, including my handbag with my passport in it. I was so shocked, it was a few meters easily in view of the main street Wan Chai Rd ..
NEVER staying here again.. be careful.

We stayed at the Charterhouse for 3 nights in January. Overall we found the hotel very impressive and a good 3 star base to explore Hong Kong. The location was very good in between Wan Chai and Causeway Bay MTR stations. We found it easy to get to by train from the airport. There was an excellent street market nearby with local produce and lots of fresh seafood.

The room and bed was comfortable and clean and we had a lovely view of the mountains. We did not have an issue with noise, there was little to no street noise in the room we stayed in on the 15th floor. We didn't find the room to be too small, we had 4 suitcases and managed to have enough room to be comfortable. The only negative would be the smell in the lobby and the room - it smelt a bit musty and covered with air freshener. But we would definitely stay here again and recommend it to the mid-range traveller.