After reading many wonderful reviews about this hotel, I found a good deal online for a stay at this hotel and got a standard room for about 5 nights.
But to our horror, this is what we feel about the standard room we booked:
1) The room is very smelly
2) The view is terrible
3) The room feels very depressing (paintings, layout)
So we decided to top up HKD300 per night to upgrade our room to Club Room and the difference was HUGE.
The room is really much better and I would have given a much better rating if not for the lousy service and attitude given by the staff at the hotel.
My husband and I have the blessing of looking significantly younger than our age and we feel they must have thought that we are poor teenagers because they hardly respond to our requests and even given us a black face when we smiled!
The location is NOT good, as the train station is really far. Having the need to take a shuttle bus is a real hassle to us and we ended up taking the taxi quite often (not cheap!)
Breakfast wise, it is up to standard and we did enjoy it.
But service being one of the top priorities when choosing a hotel, this hotel failed terribly for us and rest assured when we come back for a visit to Hong Kong again this year end, we will NOT be staying here.
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