Hong Kong offers numerous hotels at 4 to 5 star levels, but this 5-star hotel deserves its reputation and its constant near-full occupancy. The location is convenient to business travellers and vacationers alike. The building itself is quite old but most of the room have been refurbished in recent years. I particularly enjoyed the rooftop swimming pool, but was also impressed by the service of the staff.

I was working on my laptop computer at the cafe at the lobby while enjoying coffee and some cakes, but due to an urgent business matter I had to leave that table and attend to something at the business centre. The staff was kind enough to keep watch of my computer even though I had to be away for 15-20 minutes. It's a small thing but nonetheless this small kindness made my stay smoother and more pleasant.

My 9 year old daughter and I have just enjoyed a lovely afternoon with 2 of my friends at the Grand Cafe in the Grand Hyatt. From booking online (I received a confirmation telephone call within minutes of sending the online form to reserve a table) to arriving and being welcomed, throughout the 2 hours that we were there, and on leaving, the staff were superb. Friendly, attentive, respectful but not intrusive. The atmosphere was relaxed, the food was plentiful and delicious, very good value for money. Can't fault it all - planning my next visit now!

Stayed 13 days before and after New Year in a harbour view room. Amazing views, average size rooms but very comfortable with practical layout and storage, very good bed, nice bathroom, top quality restaurants, very quiet. The staff were truly outstanding - the hospitality team actually went shopping to find non-allergenic soaps that would not irritate my wife. If you don't mind a 5-10 minute walk you have easy access to bus, tram, the Star Ferry and subway plus taxi fares in HK are very affordable. We would stay again without hesitation.

I was on business trip to Hong Kong. Grand Hyatt Hong Kong is a good hotel with friendly hotel staff and good bed. The room is okay, clean, and I could view the famous Victoria Harbour from my hotel room.
It is not located near the train station. You have to move around the city by taxi. Well, the taxi fare in Hong Kong is cheap compared to Singapore.
Overall, I am satisfied and happy with Grand Hyatt Hong Kong.