I was really looking forward to staying at the Langham based on all the great reviews I had read online. However, when we got to the hotel (noon), we were told that a double bed we had booked was not available and only twins were available. We objected as we were also on our honeymoon. Then we were told that a room with a double bed had become available but we had to wait 3.5 hours while they cleaned it. Upon checkout, there was an extraneous charge of over $130 on our credit card as well. I had to call the hotel once I was home to reverse it. Overall, the hotel is very nice and in a good location but the staff were not friendly and our reservation was not accomodated. Since we were only in Hong Kong for two days, the hotel wasted a good part of our first day there. I do not recommend this hotel as the price is high for what you get. There is a Sheraton just down the street, which we stayed in other cities in China, with much better service. We travelled for 3 weeks in total and this was the worst place we stayed based on the value for our dollar and the poor customer service. The lobby was also very chaotic.
- Also Known As:
- Langham Hotel Hong Kong
- The Langham, HongKong Hong Kong
- Official Description (provided by the hotel):
- Pre-eminent among Hong Kong hotels, The Langham Hong Kong presents a refined European-style haven in the heart of the bustling Tsimshatsui shopping and tourism district.With gracious charm and polished five star luxury, Langham Hotel Hong Kong is the only Hong Kong hotel that can claim the legendary heritage of the original grand hotel.Here is what you desire in a Hong Kong hotel...enchantingly opulent surroundings, innovative amenities and bespoke service that anticipates your every whim. ... more less
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