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The Langham Hotel Hongkong – reviews, photos

5.0 of 5
No.8 Peking Road, Tsim Sha Tsui, Hong Kong, China
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The Langham Hotel Hongkong
Ranked #9 of 366 hotels in Hong Kong
4.5 of 5 stars 775 Reviews
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775 reviews from our community

What travellers say about this hotel
  • Star ferry(61)
  • Harbour City(21)
  • Great location(17)
  • Club lounge(16)
  • Friendly and helpful(12)
  • Tsim Sha Tsui(9)
  • Nathan road(9)
  • Breakfast afternoon tea(8)
  • Very good(8)
  • Would definitely stay(7)
Traveller rating
    526
    193
    28
    18
    10
Only show reviews for Family (107) | Couples (282) | Business (147)
Date Rating
New York City
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
“Beautiful hotel, fantastic service”
5 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

My husband and I stayed at The Langham for our honeymoon and have absolutely no regrets. The location is great--near the trains and a ton of shopping. Upon check-in, the front desk manager Jonathan escorted us into our room, showed us the amenities The Langham has to offer, and presented us with a bottle of Moet & Chandon rose champagne to congratulate us on our honeymoon. The bed was lush and comfy, and the bathroom was big and grand. I enjoyed sitting in the bath with a glass of bubbly, watching the TV from the window that separates the bathroom from the bedroom. No worries--they have blinds! And the bathroom has speakers for the TV. Really lovely experience.

We booked directly on the Langham website and got the best rate through their Linger for Longer deal, which included Wi-Fi and breakfast. It was probably the best deal for our entire honeymoon, which included stays in Thailand and Japan. The breakfast had many delicious Western and Eastern options, like noodles, congee, cheese, and pastries. They were also very helpful when I had a bout of food poisoning. Because I couldn't go down to breakfast, they sent up a bowl of congee. They also refilled our fruit plate daily. We ate dinner at Tang Court, which is their two-star Michelin restaurant. Very good deal for a two-person prix fixe; best hot and sour soup I've ever had (nothing like Westernized Chinese food!). The tea service at the Palm Court was lovely as well. The bar area is really small though and not quite as comfy and luxurious as typical fancy hotel bars.

As for things I wish I'd known before:
- The Langham offers a shuttle bus, but it's really a bus that a group of Tsin Sha Tsui hotels use, and you have to make stops at each one along the busy one-ways streets; it really adds to the time. Take a cab instead. It's only about $10 USD more for less hassle and a much faster ride.
- There's a mall with a food court next door, if you want a less expensive meal with many options (Taiwanese, Korean, dim sum, roast meats, won ton, teppanyaki, etc.). Tsim Sha Tsui is such a tangle of malls and small side streets that I completely missed this place, even though I was right next door!
- Watch your bags when you walk along Nathan Road. My iPhone disappeared from my bag during my first evening in Hong Kong. It really put a damper on our first night there.
- There are plenty of wine shops just on the other side of Nathan Road, across the street from the 7-11. Wine is pricey in Asia, so it's nice to have the option to purchase your own to drink while relaxing in your room.
- We brought fancy bath products so we could enjoy a nice soak in the tub. Turns out, they already provide bath salts.

Room Tip: Book directly with the hotel. The Linger for Longer was a great deal!
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shanghai
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Small rooms and low bandwidth speed”
3 of 5 stars Reviewed 5 February 2012
3
people found this review helpful

I stayed at the Langham Hotel for a couple nights in October, and while everything was alright, nothing was amazing.
The hotel has a pretty good location, right in the heart of Tsim Sha Tsui, and the beds are quite comfortable, but the rooms are pretty small compared to many other Hong Kong hotels.
A couple frustrating points at this hotel are that 1) the swimming pool closes at 7pm, far earlier than most hotels and 2) the internet bandwidth speed is outrageously slow.
The hotel does provide all guests with free internet, but the speed is so slow that you might as well just pay for higher bandwidth.
Also, at checkout the front desk staff was not only really slow, but accidentally charged me twice for my phone bill.
Honestly, I would only recommend staying here if you want to be right in Tsim Sha Tsui. Otherwise, I would recommend staying somewhere on Hong Kong Island for roughly the same price.

  • Stayed October 2011, travelled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dean Dimitriou, Manager at The Langham Hotel Hongkong, responded to this review
7 February 2012
Dear Mr. Dannyrogue,

Greetings from The Langham, Hong Kong!

Thank you for sharing your feedback in regards to your stay with us. Overall, from the shortcomings you have highlighted in your feedback, it seems that we did not quite meet your expectations during your stay. There are a few points I would like to elaborate on as I too believe they are imperative in ensuring a memorable stay with us.

Our Swimming pool operating hours will soon be extended to 11pm. Operations hours of rooftop swimming pools have been restricted due to tight local regulations, however I am pleased to advise you that we will soon be able to extend the operating hours to 11pm to ensure our guests are able to enjoy a warm evening on the rooftop pool sipping cocktails in time for summer.

In regards to the internet speed, we have recently started to offer complimentary internet to all our guests, and we have had positive feedback to date. We have also recently expanded the internet bandwidth within the hotel, and I would be very interested to gain further feedback from you so we can internally ascertain as to why the internet speed was interrupted during the period you were browsing the internet.

In response to your note on the size of our guest rooms; it is safe to say that Hong Kong hotels in prime locations do not often have the luxury of housing a full inventory of large spacious rooms, similar to that of hotels in other countries. The Langham Hong Kong was built to house 495 luxury guest rooms varying in size from 30m2 to 123m2. For a hotels situated directly in the centre of the bustling business and shopping district of Hong Kong, the room sizes are generous. We do however recommend those wanting a little more space to book a Grand Langham Room. If the size of the room is an important decision factor for you, there is a website called “room77” that may help you with future bookings as it details estimated room sizes and views of a number of hotels worldwide. Details of our rooms sizes are also displayed on our hotel website.

In regards to your inefficient check-out experience, I do apologise for the clerical error made and the overall speediness of your check. Our team do make an effort to ensure the check-out experience an engaging one and try our upmost to ensure all our guests experience a fond farewell before heading home. We will soon be implementing an option of checking out on the guest room television and this will hopefully enable those in a rush to experience a speedy check out. I am however most grateful to you for bringing this incident to our attention as it is only through constructive criticism such as yours that we are able to constantly monitor and improve our hotel operation more closely.

Pleasing to hear that you were impressed with the comfort of our beds. The Langham Hotel’s signature bedding, “The Langham Blissful Bed”, was especially developed to offer an indulgent sleep and features feather pillows, a feather bed topper and 300 thread-count 100% cotton linen.

Overall, the most important message I would like to convey is that it would be our absolute please to have your return to our hotel and allow us the opportunity to extend to you the true Langham service that we are renowned. I have noted my contact details below and I would be delighted to hear from you and hopefully welcome you on your next visit back to Hong Kong.


Yours Sincerely,

Dean Dimitriou
Executive Assistant Manager - Rooms
The Langham, Hong Kong
Dean.Dimitriou@langhamhotels.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Senior Contributor
23 reviews 23 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Drinkeee”
4 of 5 stars Reviewed 2 February 2012

What a hotel, did not stay overnight here but did enjoy there hospitality and had a drink. You should too.

Stayed July 2011, travelled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
canberra
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“The best hotel I have stayed in”
5 of 5 stars Reviewed 2 February 2012

Our stay at the Langham was exceptional.The staff were pleasant, helpful and nothing was too much trouble.The location is perfect being close to the ferry terminal,MTR and Harbour City shopping mall.
A visit to Aqua restaurant in Hullett house across is a must with views over Victoria harbour and Hong Kong isand.

Room Tip: We were in room 1002 and had a partial view of Victoria harbour and Hong kong Island. The king size...
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  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
1 review
“The Langham is fantastic!!”
5 of 5 stars Reviewed 31 January 2012

The staff at the Langham Hotel in Hong Kong made us feel very special from the time we checked in until we left. It is in a great location and the advice and suggestions provided by the concierge staff was great -nothing was too much trouble from shopping malls and how to get there to tourist sites. We have stayed at other hotels in the area but we will now only stay at the Langham in Hong Kong - this was our second vist and exceeded expectations.
Our room was ready when we arrived and the staff accompanied us to our room. There was the beautiful crisp linen and heavenly pillows as well as fresh fuit daily,
Definitely the best service we have ever experienced - a slice of paradise where you can escape the hustle and bustle of this beautiful city and slip into an elegant era - regenerate and then take off again. We felt very safe and look forward to our next stay.

The staff and management are to be congratulated on providing such exemplary service - even when it was super busy with Chinese New Year celebrations.

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about The Langham Hotel Hongkong

  • Langham Hotel Hong Kong
Address: No.8 Peking Road, Tsim Sha Tsui, Hong Kong, China
Price range (per night):* INR14,211 - 23,072

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