This hotel is really just ok nothing special. I dont think it really warrants its 4 star rating. You arrive on the ground floor and the reception is on the first there is no one there to help with bags and you are left to struggle up an escalator. The rooms are OK quite small but that is normal in Hong Kong and a bit dated but comfortable enough. The staff were not helpful at all and in fact made you feel a bit like you were imposing on them. The only thing I would reccomend about this hotel was the location, it was 5 minutes walk form the metro and just 10 minutes into town. It was quite nice to stay in a new area that was not so touristy

We stayed here in Jan12 for 3nights, upon arrival we were told that we couldn't have 2 rooms on same floor as they were busy, with chinese new year approaching.
So they gave us a free upgrade to a suite each on same floor!!!
The rooms were very nice, like small 1bed flats, very clean well appointed.
Buffet breakfast was good and reasonably priced, all the staff were very pleasant and welcoming.
There isn't a great deal around the hotel but is a stones throw away from the MTR, which takes around 15mins to Central, and good location if you want to travel to the south of the island to Ocean Park,Aberdeen, Stanley.
For the discerning shopper lkie my better half, get a taxi to horizon plaza for some great bargins on designer clothes like Ralph lauren, Armani and ladies JIMMY CHOO!!!
Overall would recommend this hotel.

This is an older (appears to be 15+ years old), yet upscale hotel on the northeastern side of HK island. It is directly across from the Quarry Bay MTR Station (Exit C). There is also a Wellcome supermarket, Pizza Hut, Maxim's Bakery, and McDonald's all within one block of the hotel. I saw white, Japanese, and Chinese mainlander tourists there. They also have serviced apartments.

Rooms are big considering HK standards (me, hubby and child and 3 large suitcases and stroller fit and still had plenty of room to maneuver around the room). No bathtubs in the vast majority of rooms. Furnishings and fittings are nice but dated (this is not the W - and you will not be paying the W's prices).

Service is fine, concierge and bellman are helpful. Did not try the downstairs coffee shop, lobby bar/coffee area/buffet restaurant, upper floor fancy Chinese restaurant, or room service. Prices on the menus appeared to be very reasonable for a hotel.

Did not like: (a) charged HKD$90 for a power converter from the minibar (no option to borrow one for free like in most hotels), (b) charged a daily rate for wireless internet access, yet only one device could use it (i.e., would have to pay another full rate for another device to use it), (c) I didn't really care, but some Chinese visitors may be superstitious as this hotel is next to a funeral home (which is unmarked from the street and looks like a regular office building).

All in all, it is a decent hotel and if the rate was good, I wouldn't mind staying there again.

This was an excellent base to see the best of Hong Kong. Very close by to the MTR Station of Quarry Bay. Service was good, check in was swift and helpful. Rooms were very clean, has great view of the Harbour and would consider this again for our next trip to HK.