We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to Marco Polo Hong Kong Hotel

Marco Polo Hong Kong Hotel – reviews, photos

4.5 of 5
No.3 Canton Road, Harbour City, Tsim Sha Tsui, Kowloon, Hong Kong, China
Hotel amenities
Special offer
Bed and Breakfast Package
Marco Polo Hong Kong Hotel
Ranked #36 of 366 hotels in Hong Kong
4.0 of 5 stars 517 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

517 reviews from our community

What travellers say about this hotel
  • Star ferry(29)
  • Very good(17)
  • Shopping mall(10)
  • Great location(9)
  • Club floor(9)
  • Harbour City(7)
  • Tsim Sha Tsui(6)
  • Harbor view(5)
  • Ocean terminal(4)
  • Deluxe room(3)
Traveller rating
    203
    201
    71
    34
    8
Only show reviews for Family (89) | Couples (125) | Business (109)
Date Rating
Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
“Wonderful Hotel - Perfect Location”
5 of 5 stars Reviewed 12 February 2012
1
person found this review helpful

Have just stayed for 7 nights at the Hong Kong Hotel. I decided to upgrade to a Harbour View room (at a cost of 660HKD per night) so not cheap but was so glad, the room was magnificent with spectacular view of harbour that you never tire of looking at. The location is so perfect, literally next door to the Star Ferry. I had a few buffet breakfasts at their cafe and they were excellent but fairly pricey. All the staff I found to be very friendly and helpful. If I have another stay in Hong Kong I wouldn't hesitate to stay at this hotel. My only gripe was that the bed was fairly hard but I guess thats just a personal preference.

Room Tip: Ask for a harbour view if possible
See more room tips
  • Stayed February 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask timetraveller2392 about Marco Polo Hong Kong Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“My 1st Trip to Hong Kong (Muslim/Halal Food) - 6 days 5 nights”
5 of 5 stars Reviewed 3 February 2012
1
person found this review helpful

FREE & EASY - FAMILY WITH YOUNG CHILDREN

My family (2 adults, 4 kids) booked the superior deluxe room @ Marco Polo Gateaway Hong Kong via booking.com . The hotel location is well situated in the Harbour City and linked to the shopping complexes.

Room - Very Good. Got 2 queen size beds. no extra charge for my kids. everyday we received a fresh fruits of basket.

Attraction - Disneyland Hong Kong, Ocean Park, Avenue of Stars, The Peak, Harbour City and the LAdies Night Market.

Muslim/Halal Food - Quite difficult to notice for a first time travellers. The best is @ Chungkin House where there are two Indian/Pakistan smalls shops selling bariyani rice, "teh tarik", white rice, tandoori chicken and etc. There are also Istanbul Kebab near to Holiday Inn Hotel @ Nathan road. Don't forget dim sum halal and varities of chinese muslim recipes @ Shaik Omar Mosque located in Wan Chai. You can download details of these location from Hong Kong Tourism Board website.

Tips
1) Transport - Buy Octopus card at the airport/nearest train station. very useful and cheap fare. U can use it for train, bus, ferry, The Peak and airport express.

2) Avoid stranger - A lot of Asian (especially Arabs/Indians/Pakistan) people stranded in Hong Kong due to visa problem. Normally they will look at you and recognise you as first time in Hong Kong. They behave to offer you a help and asking money to pay their hostel/expenses. Be careful. IGNORE them.

3) Taxi driver - Speak clearly about the location and if possible show him the name of the place with chinese characters. If not, you may get wrong place or direction.

4) Stroller - some of the train exit/entry is not stroller friendly.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Hairul Anuar S about Marco Polo Hong Kong Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington, DC
Contributor
20 reviews 20 reviews
Reviews in 14 cities Reviews in 14 cities
23 helpful votes 23 helpful votes
“A really nice stay at Marco Polo HK”
4 of 5 stars Reviewed 3 February 2012
1
person found this review helpful

We visited Hongkong for 4 days at the end of January, we didn't realize that Chinese New Year celebration was still going on so the whole city was packed full of visitors. The Marco Polo HK tried all they can to accomodate their guests and we thought that they really did an excellent job!

We were upgraded to the Club floor, and the food and drinks selections that the club lounge room offers are just amazing! Beers are offered all day and free flow of wine during dinner. The staffs, Roy and Noel, are super nice and are a real pleasure to chat with. They gave us a lot of the information about the area; what to see, where to shop, etc.

The location is perfect, it is right at the beginning of the Harbour City shopping complex, with all the high-end boutiques lined up on Canton road to hundreds of international brands inside the complex itself. The hotel even has an inside access to Lane Crawford department store! The metro station is a couple of blocks away, the Star Ferry port right behind the hotel, China-HK ferry terminal (mostly to Taipa and Macau) is only at the opposite end of Canton rd.

We did a day trip to Macau to Wynn casino with ease. Tip: book with Turbo Jet company so you get to depart from Kowloon side @ China-HK ferry terminal.

Room is large with huge marble baths and big closet with all the 5* amenities.

The only reason we rated it a 4 (more like a 4.5 really) is because there was no heater. The housekeeper provided us with a small portable heater but it did us no good. When we were there it was about 40s to 50s degree but our room was way colder than the outside!

P.S. we met Jimmy Choo (yes, the maestro himself) while we stayed there, we chatted for a bit.. he's a real nice and down to earth guy.. a very good experience!

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask MooOun about Marco Polo Hong Kong Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zurich, Switzerland
Contributor
13 reviews 13 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“5 great nights”
4 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

The hotel is located in the middle of bustling Tsim Sha Tsui area, near the Star Ferry Pier.

While the lobby is quite busy at all times, the staff were extremely friendly and helpful.
I was informed about a possible upgrade to Club Floor which I decided to take.
The room was nice in size and very comfortable.

A variety of pillows are availble from a menu for those who have special needs.

The club lounge is cozy with a variety of drinks available at almost all times. They have some Nespresso machines there so you can expect to get a decent espresso coffee. Breakfast, Afternoon Tea and Cocktails are served. WIFI Internet is available for guests at no charge throughout the hotel.

There is an outside pool that is functional on the 6th floor. Unfortunately it is between buildings so there is no view.

Overall the value I got here was very good especially due to the friendly staff.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Giappo74 about Marco Polo Hong Kong Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide, Australia
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Great location”
5 of 5 stars Reviewed 29 January 2012
1
person found this review helpful

This hotel is in such a great spot would not stay anywhere else in Kowloon, Hong Kong. Just across the road from the cruise terminal, the sound and light show, the ferries and within a huge shopping complex. We are an older couple but can get around with great ease on ferries, buses and trains. Everything within walking distance. Breakfast is a bit expensive so go to the Prince Hotel, within the shopping complex, for a great breakfast.

Room Tip: We booked the cheapest room and were lucky enough to get an upgrade.
See more room tips
  • Stayed February 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by heaneyra for Hong Kong
Ask heaneyra about Marco Polo Hong Kong Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Marco Polo Hong Kong Hotel also viewed

Hotel ICON
5 of 5 stars 580 Reviews
Hong Kong, China
Show Prices ABS:HotelCheckRates-d2031570?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Langham Place Hong Kong
4.5 of 5 stars 2,155 Reviews
Hong Kong, China
Show Prices ABS:HotelCheckRates-d305813?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
The Langham Hotel Hongkong
4.5 of 5 stars 775 Reviews
Hong Kong, China
Show Prices ABS:HotelCheckRates-d304490?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 366 hotels in Hong Kong, ranked by popularity »

Been to Marco Polo Hong Kong Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Marco Polo Hong Kong Hotel

  • Marco Polo Hongkong
  • Hotel Marco Polo Hongkong
  • Marco Polo Hotel Hong Kong
  • Marco Polo Hongkong Hong Kong
  • Hong Kong Marco Polo Hotel
Address: No.3 Canton Road, Harbour City, Tsim Sha Tsui, Kowloon, Hong Kong, China
Price range (per night):* INR11,480 - 21,456

Owners: What's your side of the story?

If you own or manage Marco Polo Hong Kong Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Marco Polo Hong Kong Hotel
Show the lowest price for this hotel (from our partners)
Show Prices