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The Cityview Hong Kong – reviews, photos

3.5 of 5
No.23 Waterloo Road, Kowloon, Hong Kong, China
Hotel amenities
The Cityview Hong Kong
Ranked #82 of 366 hotels in Hong Kong
4.0 of 5 stars 690 Reviews
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690 reviews from our community

What travellers say about this hotel
  • Yau Ma Tei(33)
  • Mtr station(26)
  • Nathan road(20)
  • Very good(15)
  • Ladies market(13)
  • Temple street(13)
  • Friendly and helpful(8)
  • Free upgrade(7)
  • Rooms are clean(7)
  • Front desk staff(5)
Traveller rating
    150
    393
    118
    22
    7
Only show reviews for Family (103) | Couples (181) | Business (41)
Date Rating
Singapore, Singapore
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Great Place, Price & Service”
4 of 5 stars Reviewed 13 February 2012
1
person found this review helpful

Located @ kowloon with many MTR exits where you can grab some stuff before heading back to the hotel. There's 7-11 opposite the back lobby of hotel "Welcome" grocery store at Yau Ma Tei station exit D and some other grocery store around and no worries on food there's many cafe near the hotel! A fire station, church across the road and a hospital nearby.

You may take bus A21 HK$33 for adult from the airport to reach the hotel, there's CCTV to check if luggage still around if sitting at upper deck.

The price its HK$6,732 for 4night/2rooms (tax incl) around 70SGD per night/person.

Staff friendly and nice, speak english but at slower speed if you ask question out of sudden. Daily newspaper and water, will tidy room/change towel upon request. Stayed @ highest level 17 for non-smoking room. My friends @ level 10 smoking room, i visited them, there's no smelly smoke to my surprise.

  • Stayed February 2012, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Cityview, Front Office Manager at The Cityview Hong Kong, responded to this review
14 February 2012
We are pleased to learn that you had an enjoyable stay with us and look forward to welcoming you back to The Cityveiw soon.
Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Pleasant stay”
5 of 5 stars Reviewed 12 February 2012
1
person found this review helpful

We got a pleasant stay in Cityview, and the plus point is the location! We arrived Cityview via the airport bus A21, for just HKD$33. Located just 3mins walk away from Yaumatei MTR, and you can easily walk over to Mongkok area in 10-15mins. Clean and decent room. 7-11 just round the corner.

Stayed July 2011, travelled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Cityview, Front Office Manager at The Cityview Hong Kong, responded to this review
13 February 2012
We are pleased to learn that you had an enjoyable stay with us and look forward to welcoming you to The Cityview soon.
Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johannesburg, South Africa
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“A trip back to the 1970's”
1 of 5 stars Reviewed 9 February 2012
1
person found this review helpful

I know that the people of China are not friendly or helpful in the least. However one would not think this would come from the staff of the Cityview Hotel. We arrived in Hong Kong 4 hours later than planned and had no transfer to the hotel. We finally got a terrible cab driver, but later realized that all cab drivers drove like they wanted to kill their occupants. Got to our hotel with my 1 year old, tired and cold. The reception staff we not helpful - it was as if we were doing them a favor! The reception area was basic. Around the corner was the coffee shop which was very festive and had a beautiful feel to it. Our rooms on the other hand were the complete opposite. I’m sure that the furniture and the items in the room were there from 1970. The hair dryer looked like a telephone. This was supposed to be a 4 star hotel. It maybe have been a 4 star hotel 40 years ago but in 2011 this hotel needs an uplift...badly. I was lucky enough to have only stayed 3 nights. The breakfast staff was rude and so were the managers. I cannot begin to describe how the experience at this hotel spoilt my trip to Hong Kong. I know I won’t return to Hong Kong again. Avoca Travels booked this holiday for me and they should have at least checked out the hotel before booking it for clients. Not a pleasant stay at all. I will not recommend it to anyone - even if you like simple and basic amenities. Cityview is a NO NO!

  • Stayed December 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Cityview, Front Office Manager at The Cityview Hong Kong, responded to this review
10 February 2012
Thank you for taking the time out to write the comment, informing us the unpleasant experience you have encountered during your stay with us at The Cityview. The less desirable experience you described causes us deep concern. Please accept our sincere apologies for any inconvenience and disappointment that have caused you.
I can only reiterate our regret that some of our staff is unfriendly and the lack of knowledge when communicating with our guest has been well noted. Our objective is to ensure all employees are totally customer-focus and all guest concerns and requests are handled quickly and efficently. Kindly rest assured that appropriate training will be conducted to aviod such incident in the future.
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Jakarta, Jakarta Raya, Indonesia
1 review
2 helpful votes 2 helpful votes
“Perfect place to stay....”
4 of 5 stars Reviewed 7 February 2012
2
people found this review helpful

We were stayed in City View Hotel, Kowloon from Jan 28 - Feb 01 2012. We booked 4 rooms, and we got 2 rooms with conecting door inside. The rooms are spacious. Very comfortable for us, because we still have place to do Shalat (we are moslems).
This hotel is close to MTR station (Yau Ma Tei), close to Ladies market (only takes 5 minutes walking). And there are many shops around this hotel.
The staffs are very nice and helpfull. They will try their best to give us all informations we need to know.
One thing that might be usefull for your guests is free wifi.... :) It will be an astonishing value added to your guest....
If I have another chance to visit HK, I definetely will come back for this City View Hotel, Kowloon.

  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Cityview, Front Office Manager at The Cityview Hong Kong, responded to this review
10 February 2012
We are glad to learn that you had an enjoyable stay with us and look forward to welcoming you back to The Cityview soon.
Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manila, Philippines
Contributor
19 reviews 19 reviews
Reviews in 6 cities Reviews in 6 cities
19 helpful votes 19 helpful votes
“"great location"”
4 of 5 stars Reviewed 5 February 2012
1
person found this review helpful

I stayed at Cityview with my husband and daughter for 7 nights last April 2011, the location was just great, was practically 3 minutes away from the Yaumatei mtr station. Nathan road was also stone throw away so we were able to enjoy shopping even at night and didnt have to worry about transportation to go back to hotel whenever we stayed out late. The reception was helpful and friendly, they even upgraded our room without us asking for it.:) The rooms were clean but a bit small, but then, hotel rooms are generally small in hongkong, and for the price, definitely worth it! It even has a swimming pool, so my husband and daughter can enjoy swimming some nights while i shopped at nathan road.:)

  • Stayed April 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Cityview, Front Office Manager at The Cityview Hong Kong, responded to this review
6 February 2012
We are pleased to learn that you had an enjoyable stay with us and look forward to welcoming you back to The Cityview soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about The Cityview Hong Kong

  • Cityview Hotel Hong Kong
  • Cityview Hong Kong
Address: No.23 Waterloo Road, Kowloon, Hong Kong, China
Price range (per night):* INR5,573 - 12,651

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The Cityview Hong Kong
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