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W Hong Kong – reviews, photos

5.0 of 5
No.1 Austin Road West, Kowloon Station, Hong Kong, China
Hotel amenities
W Hong Kong
Ranked #13 of 366 hotels in Hong Kong
4.5 of 5 stars 820 Reviews
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820 reviews from our community

What travellers say about this hotel
  • Airport Express(45)
  • Elements mall(20)
  • Very nice(19)
  • Train station(15)
  • Room service(15)
  • Best hotel(14)
  • Bliss spa(12)
  • Tsim Sha Tsui(8)
  • Star ferry(8)
  • Nathan road(8)
Traveller rating
    554
    199
    42
    15
    10
Only show reviews for Family (87) | Couples (269) | Business (199)
Date Rating
Titusville, New Jersey
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Amazing”
5 of 5 stars Reviewed 11 February 2012

Absolutely one of my favorite hotels. The room we had was not huge and was on the "highway" side of the building but it was high enough that the view was not a problem. Very modern, clean furnishings. The bathroom is oddly open to the bedroom but with a sliding wall that closes for privacy. Very convenient to airport shuttle as it sits over the station.

  • Stayed November 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Ben M about W Hong Kong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
W Hong Kong, General Manager at W Hong Kong, responded to this review
17 March 2012
Hello Ben M,

Thank you for taking the time to share your experience after your recent visit at W Hong Kong and I am pleased to learn that you have enjoyed your stay.

I do hope that we have the opportunity to welcome you back to W Hong Kong in the future and do feel free to contact me directly in this case. We are very much looking forward to welcoming you back.

With warm wishes,

Peter Hildebrand
General Manager
W Hong Kong
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore
1 review
“Fantastic Hotel”
5 of 5 stars Reviewed 7 February 2012

Excellent location (both in relation to the airport and HK island), very friendly staff always ready to help out, nice gym (with a view) and a high quality breakfast you would expect from the W. And of course amazing views, especially if you get a water-facing room. All in all a top class hotel, highly recommended.

Room Tip: Upgrade/request a room facing the water.
See more room tips
  • Stayed February 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Marcus W about W Hong Kong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
W Hong Kong, General Manager at W Hong Kong, responded to this review
17 March 2012
Hello Marcus W,

Thank you for taking the time to share your experience; I am pleased to learn that you had a fabulous stay with us at the W Hong Kong. It is always a pleasure to receive comments on how our talents created memorable and exceptional experiences for our guests time after time.

It is great to know enjoyed Sweat – gym on 73/F and also wowed your morning tastebuds in our Kitchen Restaurant while you were here. Sincere gratitude for the positive comment on experience of our W service culture.

Marcus W, sincere thanks for your support to W Hong Kong and we are very much looking forward to welcoming you back to our World of W!

Thank you,

Peter Hildebrand
General Manager
W Hong Kong
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Benidorm, Spain
Contributor
13 reviews 13 reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
“Not too Wow”
4 of 5 stars Reviewed 7 February 2012

W Hong kong is a trendy, cool, great decorations hotel like others W hotel. Located in Kowloon by harbor , get upgraded to Room with harbor view but I wish I get my original room with city view, look over Kowloon which is much better view than harbor view. Great location, only few minutes walk after get of from Airport Express at Kowloon Station. The Staffs are very helpful, Free Shuttle bus to go around. shame about the pool, its closed, which is very disappointing, over all is a great stay, a bit expensive tough.

  • Stayed February 2012, travelled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask karim_sie about W Hong Kong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
W Hong Kong, General Manager at W Hong Kong, responded to this review
17 March 2012
Hello Karim_sie,

Thank you for taking the time to share your experience; I am pleased to learn that you had a wonderful stay with us at the W Hong Kong and apologies that the pool was closed for annual maintenance during your stay, but pleased to advise it is now open as the warm weather approaches (along with a fresh new menu at our poolside cafe – Wet Deck).

Please accept my sincere gratitude for your valuable time taken to share your experience with us, and I am very much looking forward to welcoming you back to our World of W in a very near future!

Thank you,

Peter Hildebrand
General Manager
W Hong Kong
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paramali
Senior Contributor
49 reviews 49 reviews
Reviews in 16 cities Reviews in 16 cities
29 helpful votes 29 helpful votes
“Modern, Friendly, recommended.”
5 of 5 stars Reviewed 7 February 2012

Very modern friendly hotel. Staff very attentive without being overbearing, rooms spacious and modern with good accessories. Expensive bar and restaurant but this is a 5 star hotel! The hotel sits on top of the MTR Kowloon Station and the Airport express. Free shuttle to attractions. Highest swimming pool in Hong Kong, outdoor heated. Next door to highest sky scraper in Hong Kong. 24 hour gym.

Room Tip: Get room facing Hong Kong Harbour not the port.Take escalator to hotel from MTR
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  • Stayed February 2012, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 5 more reviews by ParamaliJetsetter for Hong Kong
Ask ParamaliJetsetter about W Hong Kong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
W Hong Kong, General Manager at W Hong Kong, responded to this review
17 March 2012
Hello ParamaliJetsetter,

Thank you for taking the time to share your experience; I am happy to learn that you had a fabulous stay with us at the W Hong Kong.

ParamaliJetsetter, we are very much looking forward to welcoming you back to our World of W very soon!

With warm wishes,

Peter Hildebrand
General Manager
W Hong Kong
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“If Carlsberg did hotels........”
5 of 5 stars Reviewed 4 February 2012

Oh my..... What a treat it is to stay in this hotel. Front to back, absolutely nothing other than an awesome place to hang out, eat and sleep. The staff get it, they are friendly, thoughtful, kind and helpful. I would recommend this hotel above any other I have stayed in throughout the world. My room on the 36th floor was awesome, the kitchen is awesome and the staff really make a difference. I have stayed at several W's but I think this has been my favourite. 10/10.

Room Tip: Dig deep and get a room that faces hong kong, it's awesome. The 'kitchen' is well worth...
See more room tips
  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Peter A about W Hong Kong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
W Hong Kong, General Manager at W Hong Kong, responded to this review
9 February 2012
Hello Peter A,

Thank you for taking the time to share your experience and gave us a PERFECT 10 !

I am pleased to learn you had a marvelous stay with us; in addition, most aspects met your expectations during your visit. It’s wonderful to know you had enjoyed the hotel facilities and our talent had delivered our signature Whatever/Whenever service to you time and time again.

Peter A, thank you for your continuous support and it will definitely be our pleasure to welcoming you back to our World of W whenever you are in the city!

Warm wishes,

Peter Hildebrand
General Manager
W Hong Kong
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about W Hong Kong

  • w Hotels Hong Kong
  • w Hotel Hong Kong
Address: No.1 Austin Road West, Kowloon Station, Hong Kong, China
Price range (per night):* INR16,998 - 25,301

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W Hong Kong
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