Very modern friendly hotel. Staff very attentive without being overbearing, rooms spacious and modern with good accessories. Expensive bar and restaurant but this is a 5 star hotel! The hotel sits on top of the MTR Kowloon Station and the Airport express. Free shuttle to attractions. Highest swimming pool in Hong Kong, outdoor heated. Next door to highest sky scraper in Hong Kong. 24 hour gym.

Oh my..... What a treat it is to stay in this hotel. Front to back, absolutely nothing other than an awesome place to hang out, eat and sleep. The staff get it, they are friendly, thoughtful, kind and helpful. I would recommend this hotel above any other I have stayed in throughout the world. My room on the 36th floor was awesome, the kitchen is awesome and the staff really make a difference. I have stayed at several W's but I think this has been my favourite. 10/10.

Wonderful hotel !
Everything is perfect the rooms, the view, the amenities, the design , Food quality is also superb.
The location is on the island across the city so you will have some extra costs for transportation but that's the only issue. Kowloom island has plenty to see and do.
Great hotel in the great city for business and/or pleasure. Would love to return some day.
Must try the buffet !!! enjoy
SPG Platinum is recognized and upgraded.

The W chain is not ordinarily my cup of tea, but this one is pretty fantastic for the views, the quality of the rooms, and the gym.

The service--though very efficient--can be a little inconsistent. Maybe it's would-be hipster vibe, the club music, or the crazy light display, but the reception desk can be a little snobby when you check in. (It's also a bit convoluted--you have to take the lift upstairs to check in.)

My hotel room overlooked the western side of the Hong Kong harbour--containers and ships galore--which was very cool. The window is huge so there's a lot of natural light. The room is well-appointed with iPod docking station, a wide flat-screen tv, the usual W hotel CD and stereo, Bliss Spa products in the bathroom, great big beds, and a decent amount of space. The bathroom is also very large with a separate rainforest shower and huge tub (and a tv screen). It's also very quiet--no hallway noise, etc.

The gym is excellent and has even better views of the harbour and Hong Kong island. There's a wide selection of weight machines, treadmills, elliptical machines, etc. Fresh towels and ice-cold water plus very good a/c.

The rooftop pool is worthwhile, too, although it gets quite busy and somewhat scene-y on the weekends with people to-ing and fro-ng.

I did not try any of the bars or restaurants as HK has an excellent variety for far less cost.

The hotel is located in West Kowloon, right above a swank shopping mall and an MTR (subway) station so it's well positioned--especially from the airport (takes about 15 minutes on the express train). There are many decent restaurants and coffee shops in the mall plus a cinema that shows current films.

If you can wrangle a discount or a deal, the average room cost is not bad for a HK hotel of this calibre.