We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to JW Marriott Hotel Chongqing

JW Marriott Hotel Chongqing – reviews, photos

4.5 of 5
No.77 Qingnian Road, Yuzhong District, Chongqing 400010, China
Hotel amenities
Special offer
Earn Rewards Points!
JW Marriott Hotel Chongqing
Ranked #7 of 938 hotels in Chongqing
4.0 of 5 stars 635 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

635 reviews from our community

    Trip type
Traveller rating
    225
    340
    60
    7
    3
Date Rating
Sheboygan Falls WI
2 reviews
2 helpful votes 2 helpful votes
“Best in Chongqing”
5 of 5 stars Reviewed 10 December 2011
2
people found this review helpful

I'm just a middle class professional. Anyone who says this hotel isn't amazing must be upper crust, which is fine. If you're a regular person, this is a great hotel. They provide Western style excellent service, with the extra effort of Asian cultures. Location is spectacular to "da Wang" outside the bars such as Soho, and 88 in the evening. The Chinese restaurant is excellent and the Japanese steakhouse has good food, although the service is slow.

  • Stayed January 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Brad G about JW Marriott Hotel Chongqing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrankSanders, General Manager at JW Marriott Hotel Chongqing, responded to this review
14 February 2012
Dear Brad G from Sheboygan,

Thank you for staying at the JW Marriott Hotel during your visit to Chongqing as well as for posting a reply.

I was very pleased to note that your heading read “Best in Chongqing” and I will share your comments in our upcoming all-associate meeting.

Kind regards,

Frank Sanders – General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colorado
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
“great location”
4 of 5 stars Reviewed 4 December 2011
1
person found this review helpful

The location of JW Marriott Chongqing is unbeatable. It is within walking distance to the center of the city (the revolution monument area) and is surrounded by restaurants where local people dine in. Some restaurants might not meet the hygiene standards of travelers from the west though. We loved the bakery store BreakTalk near the hotel. One night, we walked back to the hotel from a foot massage place a few blocks away around 2am. There were many local people eating on the streets and it felt pretty safe.

It is also not very far away from HongYaDong or ChaoTianMen, two tourist attractions of Chongqing. We enjoyed the walk to these two places on the same day. The distance from the hotel to the airport is about 25 KM. It cost us about 35-40 minutes and RMB 45-50 yuan each way.

The room we stayed was pretty big with a sitting area. The bathroom was pretty large too. I did not like all the doors (bathroom door and closet doors) in the room. They look cheap and dated. But this is a minor problem. Another minor problem was that the safe in our room did not work. We did not really need it and hence did not call the front desk regarding this. We did ask the front desk for recommendations and directions. All the staff we met were friendly, patient, and helpful.

Overall, we enjoyed our stay at JW Marriott Hotel Chongqing.

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask ee_in_travel about JW Marriott Hotel Chongqing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrankSanders, General Manager at JW Marriott Hotel Chongqing, responded to this review
6 December 2011
Dear Ee_In_Travel from Colorado,

Thank you for taking the time to post a review and providing us with feedback on our services and facilities. I was very pleased to read that you enjoyed our location and that services met your expectation. We will definitely have a look at the in-room safety deposit boxes.

I am also pleased to reveal that we have just confirmed some significant funds for 2012 to further upgrade parts of the hotel … stay tuned for more updates.

Kind regards,

Frank Sanders
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, Oregon
Contributor
14 reviews 14 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Wished I'd stayed at the Sheraton towers”
3 of 5 stars Reviewed 28 November 2011
2
people found this review helpful

The JW Marriott is centrally located in Chongqing and right around the corner from a pedestrian mall and shopping area with some good restaurants. Other than that . . .

The entrance is cramped and slick in the rain, and it's challenging to get a room with a good view because so many buildings are soaring next to the hotel (which, to be fair, is the case with much of urban China).

The rooms are small for a JW, the flagship brand of the Marriott group, frayed in several spots, and the bathrooms were about half the size of other top-class hotels in, say, Beijing or Shanghai.

There also didn't seem to be a lot of staff at the ready to assist travelers with whatever needs might arise, even at the front door.

As my cruise ship left Chongqing in the evening, I pointed to the two glowing golden towers in the distance that, with a sky bridge joining them, resembled the Petronas Towers in KL.

"What's that?" I asked my tour director.

"The Sheraton," he replied.

"It's beautiful," I said. "Now -- why didn't we stay there?!"

I LOVED Chongqing, the easy feel (for China) of the central city, even with so many people, and the beautiful scenery and shops. I want to return, but not to stay at the JW Marriott.

  • Stayed October 2011, travelled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask FlaneurHawaii about JW Marriott Hotel Chongqing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indianapolis, Indiana
Senior Contributor
28 reviews 28 reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
“Phenomenal”
5 of 5 stars Reviewed 4 November 2011
1
person found this review helpful

This hotel is AMAZING! The lobby, dining areas are phenomenal. The buffet was better than any I've had anywhere else.

  • Stayed October 2011, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask mibusyrn about JW Marriott Hotel Chongqing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrankSanders, General Manager at JW Marriott Hotel Chongqing, responded to this review
7 December 2011
Dear Mibusyrn from Indianapolis,

Thank you for your comment and I am sure you would have loved our Malaysian Food Promotion as well this month.

Farouq, our Malaysian Executive Chef, has transformed the buffet in Marriott Café and has been busy impressing guests and Chongqing residents with his culinary delights; especially his butter shrimp and beef rendang are getting rave reviews!

We have had so many positive comments regards his buffet that we are making this a Saturday night special in the New Year.

I am looking forward to welcoming you back soon.

Kind regards,

Frank Sanders
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Johns, MI
Senior Contributor
28 reviews 28 reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
“Great Hotel for family stay”
5 of 5 stars Reviewed 13 October 2011
1
person found this review helpful

Me and my family stay there 3 nights, we both in Executive Floor, our room is 3405 and my parents stayed at 3103. Great room and hopitality staff. The receptionist speaks good English that I have never met in Asia. We try to breakfast at executive longue the food is good. I like the customer service manager who is from Eastern Europe. We had a great conversation and he is very professional. We believe he is a great leader to keep executive longue staff giving us a super service. Also, we do not like the buffet at lobby. The evening buffet sucks, does not worth the price and service not so good. The only thing frustrating us was the front desk cashier, it took us 45 minutes to check out on Oct 2. She did not understand our payment and ask for her superviosr a help, the her supervisor is very ignore and rude. Our taxi driver almost give up drive us to airport. Besides, everything is super!--Great location, comfortable room and bed, nice staff at executive floor. Super in door pool really relax me after a long day work. Moreover, I hight recommends a little noodle store just cross the street and oppisite the hotel, it call "Chuan Qi Chao Shou" (Legendary Wanton) Do not miss it and give up the breakfast at lobby cafe!

  • Stayed September 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask flypiggy about JW Marriott Hotel Chongqing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrankSanders, General Manager at JW Marriott Hotel Chongqing, responded to this review
16 October 2011
Dear Flypiggy from St. Johns, MI,

Thank you for staying with us and sharing your comments.

I was very pleased to read that your stay was an enjoyable one. Rest assured that Matei will be formally recognized for making your stay especially memorable.

We are currently in the process of reviewing our entire Food & Beverage offering in all restaurants and are having several professional taskforce chefs over to review the menus, food presentation and most important taste.

I am positive that on your next visit to Chongqing we are able to satisfy your taste buds!

Kind regards,

Frank Sanders
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed JW Marriott Hotel Chongqing also viewed

Le Meridien Chongqing Nan\
4.5 of 5 stars 189 Reviews
Chongqing, Chongqing Region
Show Prices ABS:HotelCheckRates-d1572074?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
InterContinental Chongqing
4 of 5 stars 430 Reviews
Chongqing, Chongqing Region
Show Prices ABS:HotelCheckRates-d629795?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Sofitel Forebase Chongqing
4.5 of 5 stars 448 Reviews
Chongqing, Chongqing Region
Show Prices ABS:HotelCheckRates-d677560?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 938 hotels in Chongqing, ranked by popularity »

Been to JW Marriott Hotel Chongqing? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about JW Marriott Hotel Chongqing

  • Jw Marriott Chongqing
  • Marriott Hotel Chongqing
  • Marriott Chongqing
  • Chongqing Marriott
Address: No.77 Qingnian Road, Yuzhong District, Chongqing 400010, China
Price range (per night):* INR7,969 - 17,834

Owners: What's your side of the story?

If you own or manage JW Marriott Hotel Chongqing, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
JW Marriott Hotel Chongqing
Show the lowest price for this hotel (from our partners)
Show Prices