The hotel is located near Xidan area, with shopping malls, convenient transport with the subway and near the major Beijing attractions, if you are here for tourism. (I stayed for business)
It seems the hotel was nicely decorated when it was built, rooms are quite comfortable and warm in the winter, that is a key aspect for Beijing subzero temperatures, and the bed is nice to sleep on.
Unfortunately, the hotel needs serious maintenance. The carpet of my room was stained in more than one place, looked really dirty, the door was not closing well, the furniture in some parts show sign of being seriously worn out.
Service is OK.. neither good or bad, the Breakfast is expensive and bad for the quality and the variety of the food, not worth 149 CNY, considering that the room is 450 and that outside you can get a wonderful lunch for 2 people for that price.
If you want an average, good bargain hotel, near Xidan, is a good choice, but otherwise I would not come back here
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
6 February 2012
Thank you very much for giving us the feedback on your stay with us at the Grand Mercure Beijing Central.
As you may see, the hotel is located in Xidan of Beijing Central, which is good for guests for both tourism and business. And It’s a pleasure to share the traveling information here.
At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. The room condition is indeed our top priority as for info, we have already scheduled to continue our 2nd phase room refurbishment plan commencing end of last year. By mid of 2012, all our guest rooms should be measured up to the highest level of comfort.
Your feedback and comments on our breakfast have been notified to Food & Beverage Director, and he will close follow up with providing various and good quality food, with great value, international buffet with local specialties. Further more, we will emphasize on training of our front line attendants, particularly to new team-members in order to perform and meet the discerning needs of our guests.
Once again, thank you for sharing your experience and wish you all the best.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC