I have visited Beijing with my family and a Chinese friend and she had booked this accommodation for us. It was a fairly big apartment with 2 bedrooms, one big living room, dining area and a kitchen. We was a very pleasant experience because the apartment was furnished with varied electrical appliances and we need not to request for anything or make a deposit or pay for any auxiliary service. The apartment was very clean and nicely kept. The kitchen was fully equipped and had whole set of kitchen appliances. However, the rooms did not have any good view from the windows. Though, the hotel lobby was not so impressive.
I did not have a chance to interact with the hotel staff much because all the communication was done by my Chinese friend but the non-verbal interaction was very friendly. So, it is difficult to comment on their hospitality. Anyway, language was certainly a barrier in the Hotel.

The Hotel is located on a main road. Opposite to the Hotel, there is a big supermarket which can be reached by crossing through a pedestrian bridge. Nearby, there had been many restaurants and fast food joints so, in all, that was a very convenient location and pleasant stay.

At first glance this hotel didn't seem to bad but as time went on it got worse and worse! DO NOT STAY HERE!

The maid comes once a week, and every time something has gone missing. In my room alone food, paracetomol and money has been taken. Also have spoke to others who mentioned small items and bits & pieces have disappeared once the maid has been!

In addition to this, the apartments/rooms are very dirty and in dire need of an upgrade. The air conditioning broke about 3 times in the first week there, and the bedroom blind broke on the first day.

The air conditioning was fixed but I did have to ask twice and the entire time the receptionist was rude and laughing at me with her chinese colleague. When I complained about the blind I was told to 'go to my room' and expected someone to turn up to fix it but to no avail.

I ended up asking a further 2 times on different days before someone came to eventually fix it. In addition to this the hotel offers no safe anywhere on the property, which it really would benefit from especially with the housekeeping staff it employs.

Also if you rent a room/apartment with the kitchen, most of the crockery is unusable, plates are stained with burn marks and our saucepan had a nice layer of orange rust sat on the top.

Washing machines are also temperamental and are not reliable at all! I do not like to give a negative review, and you will see from my other positive reviews for places I do not expect luxuries when staying at a reasonably budget property but this was ridiculous.

The room was unkept: Black marks all over the wall, Broken blind and the powerplug in my room was hanging off the wall. The furniture was stained and broken and the room had not been cleaned upon arrival.

Reception is not helpful at all and speak limited English and are very rude. My roomates and I phoned several times to get the internet fixed and the room cleaned only to be waiting around for several hours with noone turning up.

As for the cleaning staff, they steal things (from food to paracetamol and money) -- make sure you bring a suitcase with a lock on it and use it as a safe (as the apartments don't provide them)

Really disappointing apartment and ruined my trip in Beijing. The only good thing that can be said for it is the local as it is in the middle of the Central Business District and is a 2minute walk away from the tube station.

Simple service apartment. Furniture rather old. Service at counter is ok. Housekeeping comes daily at 9plus or 10plus daily and press the bell and wake you up. We tried giving them tips and they refused to take it. They were told specifically by the management not to accept tips from guests.
They wanted to charge us for extra pillows, towels, etc.

However, its still value for money as locaiton is good.