At first glance this hotel didn't seem to bad but as time went on it got worse and worse! DO NOT STAY HERE!
The maid comes once a week, and every time something has gone missing. In my room alone food, paracetomol and money has been taken. Also have spoke to others who mentioned small items and bits & pieces have disappeared once the maid has been!
In addition to this, the apartments/rooms are very dirty and in dire need of an upgrade. The air conditioning broke about 3 times in the first week there, and the bedroom blind broke on the first day.
The air conditioning was fixed but I did have to ask twice and the entire time the receptionist was rude and laughing at me with her chinese colleague. When I complained about the blind I was told to 'go to my room' and expected someone to turn up to fix it but to no avail.
I ended up asking a further 2 times on different days before someone came to eventually fix it. In addition to this the hotel offers no safe anywhere on the property, which it really would benefit from especially with the housekeeping staff it employs.
Also if you rent a room/apartment with the kitchen, most of the crockery is unusable, plates are stained with burn marks and our saucepan had a nice layer of orange rust sat on the top.
Washing machines are also temperamental and are not reliable at all! I do not like to give a negative review, and you will see from my other positive reviews for places I do not expect luxuries when staying at a reasonably budget property but this was ridiculous.
- Beijing Century Hotel
