I have always loved Asia, asian culture and history, so I was very happy, when my boyfriend invited me to stay in Beijing for a week. We stayed in this hostel in september 2011. I found it via internet and booked it straight per the web site of this hostel. I wasnt concerned about few bad reviews, cause the most of the reviews were good. When we arrived, everything was ok. The first dissapointment we discovered was a dirty towel, then dirty pillow covers, but we didnt make a great deal about it. When we came to the tourist information desk, we already knew, where we want to go, but the lady convinced us to go to a different side of the great chinese wall, because " it was the nicest view from all". We also wanted to be waked up at 5.30 but the waking up call never happend, so we almost lost our money, because we didnt have our mobile phones (no alarm clocks) on our vacations. Later we discovered she had just two people (a couple) in the car and she just wanted to fill the car. That day should be the most beautiful day in my life, ..We got engaged on the great chinese wall, but when we returned to the hotel, the lady at the tourist info desk ruined the whole day. I wanted to ask her something, because nobody else was near (i think I wanted to buy postcards), she just pointed me to the reception with a unpolite gesture and rude face expresion. Then my boyfriend came to her desk and wanted to ask something, but he decided to ask at the reception, he just turned around,never said a word to her and she started making rude faces at me, yelling at me, what I want from her, that she already told me to ask at the reception. I was in shock so I just said "I m sorry" and she continued to make rude faces at me. The next thing that happend was, that our lock on the door broke. We went to the reception three times but nobody cared, we couldnt close the door, so we told the reception staff to fix it straight away, because we were leaving for a whole day trip next morning. It wasnt fixed for more then 12 hours, and when we were leaving for the trip we had to leave the door opened. When we left the hotel after a week nobody at the reception didnt even say goodbye to us.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC