I stayed at the hotel because it was a conference venue. Billed as 5 star, I would rate it as Chinese 4 star at most. The room is spacious, clean, with all proper amenities, coffee/tea making facilities, hairdryer, crt tv, slippers, robe etc. Nothing to complain about for the price u pay.
The nicest surprise was getting free internet access and not too bad access at that. The nastiest part is - the ongoing renovations which start at 8am and ends at 6pm and the cigarette smoke that invades your non-smoking room no matter what!
I dined at the hotel's F&B outlets more times than I desired due to work commitments. The Cherry Tree Cafe is nothing to yell about. The breakfast is typical oily fare with an egg station, noodle station, usual continental and asian breakfast stuff. I had room service: nasi goreng - pls give it a miss, too oily, bland and American portioned! and wanton noodles (if you come from Spore/Msia, it's not the kind of yellow noodles you might expect). But all in all, I'd say the food is decent at the 3rd floor Xinjiang restaurant (we were hosted to 10 course meal) and the Little Boat House. The Little Boat House has these little boats docked and floating on water. It was just odd to sit in a rocking boat having a meal. I suppose it's a novelty for the lao wai but really, it's quite annoying cos it rocks left right everytime a service staff comes up to serve you. Otherwise, I really enjoyed the mei2 cai4 kou4 rou4 (mustard greens with belly pork) with porridge.
Hotel health club (again, testament to how much time I'd spent in this hotel!!) - give it a miss unless u really need to have that massage. It's expensive and not that great for service.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC