Very limited English was spoken. It was dark and the swimming pool was dirty and sauna cold. My partner ordered gin and tonic and it was served cold with little gin and too much tonic. When asked to add more gin and ice, the waitress had to call a couple of people to get her to understand. The location was bad and the view outside was depressing. The room was well furnished and clean. As we left early the following morning, the staff were nice to pack us a takeaway breakfast.

3 of us went for a tour in Beijing, and we stayed on 24th dec, 26-28dec. (25 dec was in another hotel).

on the 24th, they gave us room826. it was a corner room, we felt it weird because we have to open one door in order to see another 2 doors one which was our room. the room was big and clean, with one extra bed (which was not that hard). nothing happend during that night, all was fine, we slept very well actually.

the breakfast was okay, compare to other parts of china i've been.

the spooky part comes in on the 26th, where we was given the room 1103, you have to open 2 doors to get to your room, and it was at the extreme corner.
while unpacking one lights at the tiny walk way along the toilet started to turn on and off by itself. thinking it was some problem with that particular light bulb, we did not future think more. however, more lights in the room started to turn on and off by themselves. the bedsides lamp started to flick, one of my friends even heard some voices which was not from the TV!. freaking out, we demand a change of room. they was not able to give us a new room, but i was determind to get out of that room.

being a 5*, i guess they help us in upgrading into a better room to 1236 (i cant remember), this was a much better room, BUT, the lights flicks again. we decided to ignore the flickering and continue to stay in the room for another 2 nights. the room was hot, so we asked the attendant to check the temperature, when he enter our room, the lights auto turned off, and this freaked him out too! i dont even dare to take any shower in the hotel toilet!

the toilets was dark, therefore we decided to swim. however, reaching the swimming pool at only 7pm, the entire pool was so DARK! they said they on the lights already, but it was so unconfortable for us, and after a shower at the pool, we left.

the rooms was always warm. due to the cold winter i guess. there's nothing you can do to adjust the temperature, u just got to stay inside this hot oven the entire night. :(

another thing was, the location was so bad! there was NOTHING around it. even a tiny supermarket was located 10mins away and there's only drinks. 5mins walk away is a petrol station, if you really wish to walk around ur hotel at night, this is not the place to stay in.

travelling often, this is one of the spookiest hotel i've ever stayed in. when we told our guide in the morning about this incident, she told us we are not the first who told her that strange events happen!

the overall service from the hotel was quick and fast and great.

Room is of decent size and cleanliness. Staffs were friendly but limited spoken English except for one or two staffs but all tried to be very helpful nevertheless. The indoor supposedly hot-spring water swimming pool is cold. Closeby is the Beijing Antique Market and the infamous Panjiaoyuan Flea Market and there is a 'Halal' restaurant a few hundred meters away from the south entrance of the market. To go anywhere else from the hotel, taxi is required. The nearest subway station is Jinsong which also requires taxi to get there. 

I went on a tour of Shanghai, Xian and Shanghai. This hotel was great. It had a beautiful lobby and great hotel bar. The rooms were nice and the service in the hotel was excellent. They had the best breakfast buffet of all the hotels I stayed in in China. I would compare it to a nice Marriott or Hilton in America.