My 7 night stay turned out to be in one of the best hotels I stayed at recently.....

I was traveling with a friend and we decided to stay in one of the Club Deluxe 2 bedrooms. A really nice room on the 16th floor with a decent living, two bedrooms, two bathrooms and a kitchen. Since access to the Grand Club was included there was really no need to use the kitchen, not even for making tea.

I you are able to use the club lounge, which I recommend, you will also have a choice between using the club lounge or the Chinese breakfast in "Made in China". After trying both I preferred the breakfast in the club lounge. But it's nice to have a (free) choice.

They also serve some really nice appetizers during the cocktail hours (17:00-20:00) in the lounge. For me a great way to relax and checkup on my e-mail after a full day of sightseeing.
And for more unwinding after a long day there is also "Club Oasis" with a very nice fitness center, sauna/steam-room/jacuzzi and a great pool. Especially the pool is exceptional.

For the restaurants I only had dinner at "Made in China" a few times. The Peking Duck is really good there, but the other dishes we had were pretty good as well.

I didn't use the concierge since I knew already what to do and see.

Overall an excellent stay in a great hotel.

The Hotel location is closed to Wangfujing street.
The hotel breakfast was very delicious, many variety inc asian and continental breakfast.

Stayed at this hotel in January 2012 and found it to be quite nice. The rooms are fine. No wifi in the room so if you have a MacBook Air with no internet cable connection you need to go down to the lobby. I would give it a 5 Star rating but I found it quite expensive and again, the no wifi in the room was a pain.

It is in a great location though - pretty much in the centre of the action. The lobby is nice, the hotel staff were all very friendly and accommodating. The pool is spectacular.

* We did a day trip to the Great Wall arranged by the Concierge. It was expensive - $250 for two of us in a minivan with an english translator. We found out the translator only received around $10 for the day. I wonder where the rest of the money went. The hotel should have told us to expect to tip the driver and translator.

Stayed in early December, 2011, for 4 nights with my brother and son. Club level, suite was more than perfect for our needs. Pool was over-the-top great! Ball was dropped from the get-go, with...an absence of attention in the Club lounge. We saw many guests, particularly business men, receiving adoring welcomes into the lounge, and prompt service...including delivery of food (some meal choices are brpught to you on request, rather than through the selfserve option. On the first occasion (evening), our food was ordered, and never delievered. I attributed this to the odd 'oopsie'. However, the next morning was the tipping point...when we ordered breakfast and saw a number of guests who came in after us, being served their breakfast ahead of us. Thankfully, Paul Wright was in the house! I met with him, shared our discontent (I said we felt invisible). Paul was approachable and receptive to the feedback, even though I was probably less constructive than my usual, as I was annoyed and running late for the tour...Paul promosed to address the issues, and subsequently went over and above to make us feel 'visible'...incl delivering the most delightful in-house made 'gingerbread and chocolate' village to our room!! Made our day!!! I plan to return in Feb for a business trip, and although I may not be able tonsplurge on the Club level, I hope to find some of those shortfalls in service a thing of the past!